What are the responsibilities and job description for the Salesforce Platform Technical Lead position at GameStop?
As Salesforce Platform Technical Lead, you will play a pivotal role in leading the design, development, and delivery of scalable Salesforce implementations that unify commerce, service, and supply chain operations for our clients. As a key member of our digital commerce team, you will collaborate with cross-functional teams to drive business transformation through innovative, integrated Salesforce solutions.
This role is 5 days a week onsite in Grapevine, TX.
Key Responsibilities
- Assist with architecture and lead the technical delivery of Salesforce Order Management System (OMS) and Omnichannel Inventory implementations.
- Design and implement real-time inventory synchronization and order lifecycle automation across multiple sales channels and fulfillment locations.
- Develop and customize Salesforce platform components, including Apex, Lightning Web Components (LWC), SOQL, and integration APIs.
- Design and manage integrations between Salesforce clouds (Commerce, Service, Sales, CPQ, Marketing) and third-party systems such as ERP, WMS, and middleware platforms (MuleSoft, Boomi, Kafka).
- Collaborate with business analysts and architects to translate complex business requirements into scalable technical solutions.
- Lead and mentor development teams, ensuring adherence to best practices, code quality, and deployment standards.
- Support testing efforts, including SIT, UAT, and performance testing, to ensure solutions meet functional and non-functional requirements.
- Champion new technologies, tools, and methodologies to continuously improve development and delivery processes.
Qualifications
- 8 years of professional experience in Salesforce development and architecture, with at least 3 years focused on Order Management and Omnichannel Inventory solutions.
- Proven expertise in Salesforce OMS features including order orchestration, inventory reservations, sourcing rules, and fulfillment automation.
- Strong hands-on experience with Salesforce platform technologies: Apex, Lightning Web Components, SOQL, REST/SOAP APIs, and Platform Events.
- Experience integrating Salesforce with ERP systems (SAP, Oracle) and middleware platforms (MuleSoft, Kafka).
- Solid understanding of omnichannel commerce concepts such as ship-from-store, endless aisle, and available-to-promise (ATP) inventory.
- Familiarity with CI/CD tools and DevOps practices for Salesforce deployments (Copado, Salesforce CLI).
- Excellent analytical, problem-solving, and communication skills.
- Self-starter with motivation and diligence to drive towards results
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
Good To Have
- Salesforce certifications such as Platform Developer II, OmniStudio Consultant, and Order Management Specialist.
- Experience with distributed order management (DOM) systems and global inventory visibility platforms.
- Passion for innovation and continuous learning in digital commerce and supply chain technologies.
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