HR People Operations & Benefits Coordinator

Job Description

Job Title:             HR People Operations & Benefits Coordinator

Reports to:         HR Director

Location:             New Orleans, LA

JOB SUMMARY:

At Gallo Mechanical, our people are the heart of everything we do. Guided by our core values of Family, Service, and Performance, we’re seeking a HR People Operations & Benefits Coordinator to help create an exceptional employee experience.

Reporting to the HR Director, the HR People Operations & Benefits Coordinator will play a key role in supporting People Operations and assisting in the execution of strategies to attract, manage, retain, and develop top talent. This role will undertake a wide range of HR tasks with a heavy focus on - benefits administration, people administration, supporting the HR team in day-to-day operations, and be part of leading programs that bring our culture to life –employee engagement initiatives, team events, and culture-building programs. This role will serve as the first line of support for employees, helping them navigate HR processes, benefits, and day-to-day questions.

The ideal candidate will be passionate about supporting our employees, highly organized, and be energized by building systems and programs that make a difference. You’ll be joining a small, dynamic HR People Operations team where your work directly impacts employees’ experience and contributes to our company culture.

RESPONSIBILITIES:

Benefits Administration:

• Be our benefits guru! – Lead benefits administration and act as the go-to expert for employee benefits questions, including providing 1-on-1 enrollment support as needed.
• Manage tracking and approval of new hire enrollments and qualifying life events (including collecting dependent verification documents), to ensure timely enrollment.
• On a monthly basis, audit benefit deductions set up for new enrollees in our payroll system, and review carrier sites to ensure enrollments are captured correctly (new hires, changes, and terminations).
• Reconcile monthly benefit invoices, including populating monthly self-bill for Voluntary benefits carrier.
• Coordinate and schedule quarterly 401k meetings and upload newly eligible participants on 401k website.
• Support annual open enrollment process, including communication, employee education, system updates, and testing/auditing.
• Lead wellness activities and employee education on our benefit programs throughout the year (e.g. flu shots, biometrics, weight loss challenge).
• Manage leave of absences and ensure proper documentation and tracking. (FMLA, STD and LTD claims)
• Partner with our benefits broker to ensure compliance with federal, state, and local regulations (COBRA, ACA, FMLA, etc.).

People Administration & Employee Support:

• Assist with day-to-day Ops of HR Functions and duties – providing clerical and administrative support.
• Act as the first point of contact for employees’ general HR questions (benefits, PTO, 401k, Arcoro, HR policies etc.).
• Maintain accuracy and confidentiality of personnel records in HRIS (Arcoro).
• Review new hire setup in HRIS and payroll system and process employee changes in HRIS (Arcoro) on a weekly basis (new hire setup, direct deposit, tax changes, pay changes, promotions/transfers etc.).
• Manage employee offboarding termination process.
• Handle medical support notices, employment verification, and unemployment claims requests.
• I-9 Management - Verify employment eligibility documentation, maintain I-9 records for active and terminated employees, conducting compliance audits, and tracking non-citizen employees authorization dates to ensure ongoing work authorization.
• Provide job codes for monthly drug & background tests for AP job costing.
• Manage company-wide expense reimbursements and processing monthly.
• Support HR team with special tasks or projects, as assigned.

Gallo Culture Champion:

• Plan and coordinate company social events and charitable volunteer opportunities.
• Manage quarterly anniversary celebrations collaborating across all offices, office lunches, and lining up attendees for sponsored events.
• Manage Gallo swag store & ordering company merch for offices/events.
• Lead admin for our employee recognition and rewards software (Nectar).
• Partner with HR Director and People Operations Generalist on organizing training programs and/or employee retention/engagement programs.

IDEAL EXPERIENCE & QUALIFICATIONS:

• Bachelor's degree in Human Resources, Business, or related field.
• 2 years of HR, benefits, or administrative experience.
• Knowledge of employee benefits and compliance requirements preferred.
• Tech savvy – Strong software skills/HRIS systems/MS Office/advanced Excel (VLOOKUPs, pivot tables, etc.)
• Excellent interpersonal and communication skills, with a service-oriented mindset.
• Strong attention to detail, organization, and problem-solving skills.
• Enthusiastic team player, driven to collaborate and innovate.
• Ability to handle confidential information with sensitivity, discretion, and professionalism.

About Gallo Mechanical

Gallo Mechanical is a top-tier mechanical construction and service provider headquartered in New Orleans. Gallo Mechanical LLC is built on a bedrock foundation of dedication to family, service and performance. The company, a 75-year locally-grown family operation, is deeply invested in finding the best way to both serve and grow the community in which they live and work. As they have grown over the last seven and a half decades, Gallo Mechanical has sought to ensure that their focus remains in reinvesting in their community through both the work they carry out and the opportunities that they provide. 

Inclusive Employer

Our number one focus will always be our people. Gallo Mechanical welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. Gallo Mechanical is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.