What are the responsibilities and job description for the Host/Hostess position at Galley Hatch Restaurant | Tinios Hospitality Group?
Host/Hostess – Galley Hatch
Join the Front Door Team at Galley Hatch!
Galley Hatch is looking for a friendly, organized, and energetic Host/Hostess to be the first smile our guests see. As the face of our restaurant, you'll play a key role in creating a welcoming experience while keeping our dining room running smoothly.
What You'll Do
- Greet every guest with a warm and genuine welcome.
- Manage reservations and waitlists using OpenTable.
- Answer incoming phone calls professionally and assist guests with reservations, questions, and takeout inquiries.
- Coordinate seating to ensure an efficient flow throughout the restaurant.
- Communicate effectively with servers and managers to maintain smooth service.
- Keep the host stand, entrance, and waiting area clean, organized, and inviting.
- Assist with guest requests and help create an exceptional dining experience from start to finish.
What We're Looking For
- Friendly, outgoing personality with excellent customer service skills.
- Strong communication and multitasking abilities.
- Comfortable using computers and learning reservation software (OpenTable experience is a plus).
- Ability to stay calm and organized in a fast-paced environment.
- Team player with a positive attitude and willingness to help wherever needed.
- Evening, weekend, and holiday availability preferred.
Why Join Galley Hatch?
- Competitive pay plus opportunities for advancement.
- Flexible scheduling.
- Employee meal discounts.
- Fun, fast-paced, team-oriented environment.
- Opportunities to grow within Tinios Hospitality Group.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Bar
- Fast casual restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $16