What are the responsibilities and job description for the Plastic Surgery front office coordinator position at Gallas Plastic Surgery?
Our well established Katy area Plastic Surgery practice is seeking an experienced, mature Front Office Coordinator 3 days per week. Monday, Wednesday, Friday 8:30am-5pm
PLEASE DO NOT APPLY IF YOU DO NOT HAVE OFFICE EXPERIENCE IN PLASTIC SURGERY, DERMATOLOGY OR A MED-SPA
Responsibilities & Duties:
-Greet patients and provide excellent customer service to patients during check-in and check-out
-Inventory management for office supplies, cosmetic and injectable products.
-Ensure excellent customer service through fast and accurate processing of phone and email inquires. Collect all relevant information related to the scheduling of the appointment and entering information in computer. Prepare charts.
-Obtain updated medical history and other necessary paperwork from new and established patients
-Post and collect payments
-Issue and redeem rebates and rewards
-Learn and share knowledge of med spa and surgical services with clients to assist in cross selling
-Other duties and special projects as assigned
Education, Experience & Skill Requirements:
-Minimum High School Diploma
-Minimum 2 years of experience in plastic surgery, dermatology or med spa.
Spanish Speaking is a plus, but not required
-Working knowledge of medical and cosmetic terminology and HIPAA regulations
-Team-oriented and works collaboratively with all levels of personnel to achieve team goals
-Excellent computer skills and proficiency in Microsoft software
-Nextech experience, a plus but not required
-Self-directed and able to work independently
-Friendly and courteous with excellent communication and customer service skills at all times
-Uses consistent good judgment and discretion
-Ability to read, understand, and follows oral and written instruction
-Ability to multitask in a fast paced environment
-PLEASE DO NOT apply if you do not meet the above requirements.
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Work Location: In person