What are the responsibilities and job description for the Youth Support Worker position at Gallant Business Solutions?
About the Role
Gallant Business Solutions is anticipating winning a new contract with MD Dept of Human Services and is hiring 1:1 Youth Support Specialists to provide direct support to youth in out-of-home placements through the Maryland Department of Human Services (DHS). This role is perfect for individuals with experience in youth services, behavioral health, human services, residential programs, or crisis support, or anyone who is passionate about helping young people thrive.
You’ll provide one-on-one supervision, emotional support, crisis de-escalation, and skill-building to youth who need additional attention and stability.
Responsibilities
Youth Supervision & Support
- Provide 1:1 supervision to assigned youth
- Maintain a calm, supportive presence in stressful moments
- Engage youth in positive, age-appropriate activities (educational, recreational, vocational)
Crisis De-escalation
- Utilize approved crisis intervention strategies
- Listen actively and avoid judgment or confrontation
- Give youth appropriate space and emotional support
- Help maintain safety for youth and their placement environment
Skills Coaching
- Teach coping strategies and emotional regulation
- Help youth recognize emotional triggers
- Support youth in avoiding overwhelming situations
Professional Expectations
- Maintain accurate documentation and communication
- Uphold DHS guidelines and placement rules
- Follow all safety, confidentiality, and boundary standards
Requirements
Minimum Requirements
- 21 years of age
- Valid driver’s license
- Reliable transportation
- Ability to work various shifts (services may be needed 24/7)
Able to pass:
- State & federal background check
- Child welfare history check
- CJIS fingerprinting
- Proficient in English
Required Training (Provided if Needed)
- Therapeutic Crisis Intervention (TCI)
- Crisis Prevention Intervention (CPI)
- Safe Crisis Management
- Medication Management
- First Aid & CPR
Ongoing Training
- Must complete two (2) annual in-service trainings (trauma-informed care, crisis intervention, youth engagement, etc.)
- Weekly clinical supervision provided by an LCSW-C
Preferred Experience (Not Required)
- Youth residential programs
- Human services / Behavioral health
- Group homes or foster care settings
- Community youth programs
- Psychology, social work, education background
- Experience with crisis management or de-escalation
Work Environment
- Work may occur in foster homes, shelters, residential programs, or community settings
- Assignments may require travel across multiple counties
- Opportunity for flexible shifts as 24/7 coverage will be required
Why Work With Us
- Professional crisis intervention training
- Supportive leadership and flexible scheduling
- Opportunity to impact the lives of vulnerable youth
- Growth pathways into human services, casework, and behavioral programs
About Gallant Business Solutions
Gallant Business Solutions is a mission-driven staffing and human services firm serving Maryland agencies. We specialize in delivering high-quality youth support, behavioral services, workforce development, and professional staffing. Our team values integrity, compassion, reliability, and excellence.
Pay: $24.00 per hour
Work Location: In person
Salary : $24