What are the responsibilities and job description for the Customer Service Representative Associate position at Gallagher Benefit Services?
Introduction
How you'll make an impact
Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the Supervisor as needed.
About You
Required: High school diploma; no minimum experience required.
Preferred:
Behaviors: Good verbal communication skills
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
How you'll make an impact
Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the Supervisor as needed.
About You
Required: High school diploma; no minimum experience required.
Preferred:
Behaviors: Good verbal communication skills
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $30,000 - $58,500