What are the responsibilities and job description for the Client Executive position at Gallagher Benefit Services?
Overview
At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Executive, you’ll play a key role in helping clients protect what matters most. You’ll manage a portfolio of accounts, grow relationships, and provide tailored insurance solutions. This is a great opportunity to make a real impact while working with a supportive and collaborative team.
How you'll make an impact
Focus on growing and managing client accounts.- Work closely with clients to understand their needs and provide solutions that fit.
- Identify opportunities to expand services and coverage, helping clients stay protected as their needs evolve.
- By building strong relationships and delivering excellent service, you’ll contribute to client satisfaction, retention, and revenue growth.
About You
Required:
- Bachelor's degree with 5 years client service and/or claims management experience
- High School degree/GED with 10 years client service and/or claims management experience.
- Must hold appropriate licensing as required and be able to travel up to 25% of the time.
- Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
- Previous experience in managing client relationships essential. Must possess strong written and verbal communication skills.
Preferred:
- Experience in account management or a similar client-facing role.
- Insurance knowledge.
- Solid financial acumen.
- Strong communication and relationship-building skills
- A proactive approach to problem-solving and decision-making.
- A commitment to teamwork and continuous improvement.
- Must be able to build collaborative and mutually meaningful relationships with internal and external clients.
- Able to facilitate and/or lead group meetings with internal and external clients.
- Effectively manage/balance multiple and sometimes competing priorities.
- Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.
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Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.