Product Owner, Product Innovation

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

How You'll Make An Impact

The Generative AI Product Owner will work closely with Gallagher Bassett’s global business and IT organizations to accomplish the following objectives:

• Be a leader in establishing strategies to leverage the power of AI to achieve GB’s business objectives and drive successful outcomes both for GB and our clients
• Collaborate with business stakeholders and a team of AI professionals to prioritize initiatives, define project goals, and ensure successful execution of Gallagher Bassett’s Generative AI initiatives
• Oversee and lead the execution of AI vision projects. Coordinate and align the efforts of AI, data science, IT, and business resources to achieve the desired outcomes
• Establish AI governance process to ensure Gen AI initiative prioritization and execution is aligned to merits and business benefits
• Devise implementation approaches that produce Gen AI applications that are flexible, maintainable, and adaptable as business needs change and expand
• Drive change management process for implementation of new Gen AI applications
• Be a leading contributor of ideas for using Generative AI technology to improve GB’s competitiveness, quality, responsiveness, and efficiency
• As an expert, drive organizational awareness on the latest advancements in AI technologies, address ethical considerations, and continuous learning to drive innovation
  
  

RESPONSIBILITIES:

• Business alignment (contributor): Ensure Gen AI initiatives and strategies are aligned with GB business’ overarching goals
• Stakeholder engagement (leader): Work closely with cross-functional teams and stakeholders, including executives, business leaders, IT and external partners
• Gen AI program execution (leader): Drive the execution of the Gen AI vision; overseeing the efforts from AI, data science, IT and business teams
• Business IT project management (partner): Team with IT project leader(s) in managing project scope, timelines, budgets, and resources
• Ethical AI practices (leader): Ensure development and deployment of AI initiatives to take ethical considerations such as bias, privacy, and transparency
• Monitor and evaluate AI initiatives (leader): Progress and performance of AI initiatives, tracking key metrics, and evaluating their impact on business outcomes
• Team collaboration & mentorship (contributor): Provide guidance, mentoring, and support to team members, to ensure the team's overall success
• Continuous learning (leader): Stay updated with the latest advancements, industry trends, and best practices in AI space
  
  

About You

Required:

• Bachelor's degree in Business, Management or Engineering (or commensurate experience) and 7 years related product development experience required.
• Ability to work independently with minimal direction.
  
  

Desired:

• Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
  
  

Work Traits:

• Excellent oral, negotiating, influencing and written communication ability. Strong organizational and time management skills.
• Strong creative and interpersonal skills.
  
  

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
  
  

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
  
  

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.