Receptionist

**Overnight Position- Every other Weekend**

Job Title: Receptionist

Reports to: Business Office Manager

Summary: The Receptionist is responsible for administrative functions including phone and visitor reception, addressing information requests, preparing correspondence, maintaining staff and resident files, distributing mail, maintain supplies, and all duties as assigned by the Business Office Manager.

Responsibilities and Duties:

• Greet and welcome all visitors and guests upon their entrance into the community and when calling by phone.
• Deliver professional and courteous communications to families regarding community events, resident supply needs, care plan meetings and other communications as requested.
• Oversee all aspects of general office coordination including copying, faxing, mailing, and filing.
• Open, sort, and distribute incoming correspondence including mail and faxes.
• Sign for and distribute UPS/FedEx or similarly delivered packages.
• Manage the office supplies, uniforms, name badges, and postage accounts.
• Assist Business Office Manager in maintaining employee and resident files.
• Assist in maintaining in-service records to include course content, instructor, agendas and rosters.
• Review and utilize the Community’s disaster preparedness plan for staff and residents to follow in case of fire, explosion, natural disaster, or other emergency, including interruption of electrical power supply, gas-heating supply and water supply.
• Support community staff in assigned, project-based work.
• Other duties or services as assigned by the Business Office Manager and/or Administrator.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of
responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience:

• High School Diploma or GED Required
• Two (2) years of related experience preferred

Knowledge and Skills:

• Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
• Must have word-processing and clerical skills
• Demonstrates good judgment, problem solving and decision-making skills
• Must enjoy working with the elderly
• Knowledge of and demonstrated skills in general office procedures
• Strong organizational skills; oral and written communication skills
• Able to project a professional image

Working Conditions: Specific physical requirements are outlined in accordance with the American Disabilities Act of 1990 (ADA)

• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• 100% time spent on site in community setting
• Possible exposure to communicable diesease and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards

Physical Demands:

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel.crouch, or crawl
• Talk to hear
• Taste or smell
• Vision
• Ability to Lift: Up to 50 pounds