What are the responsibilities and job description for the Datacenter H&F Engineer position at Galent?
Job Title: Datacenter H&F Engineer (24x7 Shift Operations)
Location: Location - Englewood, CO
Work Schedule: 24x7 rotational shifts (including night shifts)
Job Overview
We are seeking a hands-on Datacenter H&F Engineer to support and manage data center infrastructure operations in a 24x7 environment. The ideal candidate will have strong experience in data center hardware, cabling, and infrastructure support, along with the ability to work in a fast-paced, high-availability environment.
Key Responsibilities
- Provide 24x7 operational support for data center infrastructure including servers, storage, networking, and racks
- Perform hands-on data center activities such as racking, stacking, cabling, decommissioning, and break-fix support
- Install, configure, and troubleshoot hardware including servers, storage systems, routers, switches, and firewalls
- Manage and maintain fiber and copper cabling, patch panels, and cross-connects
- Support capacity planning activities including rack space, power, and cooling requirements
- Monitor data center systems and perform routine maintenance activities
- Handle incidents and service requests while adhering to defined SLAs
- Coordinate with vendors for hardware support, installations, and issue resolution
- Assist project teams with new deployments and decommissioning activities
- Maintain accurate documentation of infrastructure, processes, and procedures
Required Qualifications
- Relevant years of experience in data center operations or infrastructure support
- Hands-on experience with data center hardware and physical infrastructure
- Strong knowledge of:
- Racking, cabling, and hardware installation
- Break-fix and troubleshooting activities
- Patch panels and cross-connects
- Experience with console access and remote management tools (iLO/iDRAC)
- Familiarity with ticketing tools such as ServiceNow
- Understanding of SLA-driven support environments
- Experience working in 24x7 shift-based roles (including night shifts)
- Basic proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Visio)
Preferred Skills
- Experience with data center monitoring and operational tools
- Knowledge of capacity planning (power, cooling, rack space)
- Strong coordination skills with cross-functional and vendor teams
- Ability to work under pressure and handle critical incidents effectively
Soft Skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Problem-solving mindset with attention to detail
- Flexibility and willingness to learn new technologies and processes
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.
Regards,
Chindhu Prasad | Recruitment Executive
Galent (Formerly Diamondpick)
Phone: 1
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