Fire & Theft Claims Adjuster

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We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO.

Are you a detail-oriented claims professional with a passion for investigation and resolution? We’re seeking a Fire & Theft Claims Adjuster II to handle property loss claims related to fire and theft, ensuring timely, accurate settlements and exceptional customer service.

What does a FIRE AND THEFT CLAIMS ADJUSTER do at GAINSCO?

• Investigate and analyze fire and theft claims by reviewing police reports, appraisals, and vehicle inspections.
• Determine liability and covered loss through interviews and documentation review.
• Ensure legal compliance by following established claims procedures and obtaining proper documentation.
• Identify questionable claims and refer to the Special Investigations Unit (SIU) as needed.
• Communicate with claimants, insureds, attorneys, body shops, and law enforcement to gather information and resolve claims.
• Issue payments within designated authority limits and maintain accurate documentation in claims systems.
• Provide timely updates to customers and internal stakeholders throughout the claims process.
  
  

What is required?

Education:

• High School Diploma or Equivalent.
  
  

Licenses/ Certifications:

• To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements.
• Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.
• All licenses must be maintained in accordance with state requirements.
• Professional Insurance and/or Claims Designations are a plus.
  
  

Experience:

• Two years or more of experience in Auto Insurance as a Claims Adjuster is required.
• Two years or more of experience interpreting policy language and state statute is required.
• Strong track record of making sound coverage and liability decisions based on facts and investigations.
• Prior Fire and Theft experience preferred.
• Proficiency in MS Office, AS400, ImageRight, and Claims Manager preferred.
  
  

Other skills and abilities:

• Ability to manage time while prioritizing multiple tasks.
• Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
• Demonstrates a high commitment to quality.
• Possess strong negotiation and analytical skills.
• Ability to gather and analyze information to evaluate results and choose the best solution to the problem.
  
  

What else do you need to know?

• Hybrid
• Competitive Salary based on experience.
• Excellent benefits package: medical, dental, & vision insurance, life insurance, short-term and long-term disability insurance.
• Parental Leave Policy
• 401K Company Match
• PTO Plan Paid Company determined Holidays.
  
  

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer