What are the responsibilities and job description for the Delivery and Warehouse Associate position at Gabriella White?
Delivery and Warehouse Associate in Charlotte, NC
Join our team as a Delivery and Warehouse Associate and play a key role in creating exceptional client experiences. This position supports delivery operations, assists with in-home furniture placement, and helps keep our showroom and stockroom organized to brand standards. You will be an important part of ensuring safe, accurate, and professional service every day. If you enjoy hands-on work, teamwork, and representing a brand with pride, this is the role for you.
Who We Are
Gabriella White is home to our family of brands - Gabby and Summer Classics. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the every day to the exceptional. We are united by our vision as well as our collective spirit, and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.
As a premier innovator, manufacturer, and retailer of luxury furniture and accessories, our brands are loved by designers and design-minded consumers for creating timeless outdoor living and transitional, eclectic furniture and accessories for every part of the home. We’re always looking for talented people to join our team and grow together.
What We Offer
- Competitive health, dental, and vision plans.
- 401(k) plan with match after 12 months.
- Sick, vacation, holiday, and parental time off.
- Employee Assistance Program and Chaplain Services to support mental and emotional well-being.
- Generous Employee Product Purchase discount.
What You Do
- Response for loading, transporting, unloading, and placing merchandise in client homes with care and professionalism.
- Serve as a driver ensuring safe vehicle operation, adherence to delivery schedules, and compliance with company driving standards.
- Receive, inspect, and process incoming freight.
- Tag and prepare merchandise for showroom placement according to brand standards.
- Verify correct products and accessories for delivery.
- Ensure all merchandise is assembled and in satisfactory condition prior to delivery.
- Provide courteous support to clients during deliveries, pick-ups, and in-store interactions.
- Follow all warehouse, delivery, and vehicle safety protocols.
- Report quality issues, damages, or risks to store management immediately.
- Work closely with store staff to support daily operations and create a positive, client-focused environment.
- Assist with floor plan changes, light housekeeping, and general upkeep of store facilities to maintain brand standards.
How Your Success is Measured
- Receives and inspects all incoming freight
- Stock orders received, tagged, and placed on floor
- Delivery Accuracy
- On-Time delivery rate
- Returns/Exchanges due to delivery issues
What You Bring
- One or more years of experience in warehouse, retail stock, or delivery operations required.
- Valid driver’s license and clean Motor Vehicle Report (MVR) required; ability to obtain Commercial Motor Vehicle (CMV) certification required.
- Ability to lift and move up to 75 pounds independently; heavier items may require team handling.
- Commitment to teamwork, safety, and maintaining a positive work environment.
- Demonstrated reliability, attendance, and strong work ethic.
- Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
- Good written, verbal, and interpersonal communication skills.
- Ability to work effectively with clients and team members.
- Ability to follow instructions, work independently and as part of a team, and adapt in a fast-paced environment.
- Experience using stockroom tools and equipment including hand trucks and dollies.
- Proficient computer skills including MS Office and iPad required.