What are the responsibilities and job description for the Inside Sales Representative position at G?
Position Summary: The Inside Sales Representative will assist walk-in and phone customers with their orders and returns while building relationships and providing excellent customer service.
Essential Job Duties and Responsibilities:
- Serve counter and phone customers with speed, efficiency, courtesy, and professionalism.
- Communicate basic product and technology information to customers.
- Communicate with warehouse personnel as needed for order pick up and accept payments.
- Communicate with warehouse personnel to ensure the display area is stocked and well maintained.
- Process purchase orders, credit memos, warranty returns and other paperwork on a timely basis.
- Assist customers to locate will call orders.
- Perform AHIR and model number lookups.
- Keep customers current on sales promotions and programs.
- Attend and participate in all scheduled events, including sales meetings, training classes and other business-related gatherings.
- Build positive relationships with customers by providing professional assistance to improve customer’s profit.
- Enhance Berkheimer relationships and image with vendors and current and prospective customers.