Risk Management Manager

Our client is seeking a strategic and operationally focused Manager, Risk Management to lead and oversee the organization’s risk management, insurance, compliance and claims administration programs.

This role is responsible for identifying, evaluating, and mitigating organizational risk exposures while developing and implementing effective risk management strategies, policies, and procedures across the enterprise.

The Risk Management leader will collaborate cross-functionally with internal leadership, external partners, insurance carriers, and third-party administrators to support operational excellence, reduce financial exposure, and ensure compliance with company policies and industry best practices.

Responsibilities:

• Lead and manage risk management operations, including claims administration, insurance programs, and loss control initiatives
• Evaluate, select, negotiate, and manage commercial insurance coverages and carrier relationships to ensure appropriate protection and cost effectiveness
• Administer and oversee the company’s self-insurance programs for casualty and commercial property claims
• Oversee company-wide claims management activities, including workers’ compensation, general liability, auto liability, and property claims
• Manage relationships with third-party administrators, brokers, carriers, legal counsel, and external risk management partners
• Assist in identifying, analyzing, and evaluating organizational risk exposures across operations, property, casualty, auto, and emerging business activities
• Develop and implement programs and procedures designed to minimize risk exposure, reduce claims frequency/severity, and control insurance-related costs
• Create and deliver training programs focused on risk awareness, safety procedures, and loss prevention best practices
• Monitor industry trends, regulatory changes, and emerging risks to proactively recommend improvements and risk mitigation strategies
• Prepare and manage departmental budgets and monitor expenditures for adherence to approved financial plans
• Develop, track, and report key performance metrics related to claims, insurance costs, safety initiatives, and operational risk management
• Develop and maintain policies, procedures, and internal controls to support compliance and operational consistency
• Identify opportunities for process improvements, operational efficiencies, and cost reduction initiatives
• Partner with leadership and operational stakeholders across a decentralized organization to support enterprise risk management objectives
• Lead, mentor, and develop team members through coaching, performance management, and professional development initiatives
• Perform additional duties and special projects as assigned

Minimum Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Risk Management, or a related field
• Minimum of 5 years of progressive experience in risk management, insurance, claims administration, or related areas
• Prior leadership or staff management experience preferred
• Strong understanding of commercial property and casualty insurance coverages and claims management concepts
• Experience managing workers’ compensation, general liability, auto liability, and property claims programs
• Strong analytical, organizational, and problem-solving skills
• Excellent interpersonal, verbal, and written communication skills
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Strong attention to detail with the ability to work independently and collaboratively