Operations Coordinator

Operations Coordinator

• Position: Operations Coordinator - (Medical Device Industry)
• Hours: 8:30 am – 5:00 pm Monday - Friday, Full Time
• Compensation: $50,000/annually - plus on-call bonus compensation
• Location: Dover, NJ In office
• Experience: Administrative or Customer Service preferred

GA Rogers & Associates has been retained by a global medical device distributor to recruit an organized and motivated Operations Coordinator.

This is an exceptional opportunity for a recent college graduate or an early-career professional with administrative experience to enter the stable and growing healthcare industry. You will receive comprehensive training on the company’s product lines and supply chain processes, paving the way for a successful career.

In this role, you will act as the vital link between logistics, inventory management, and medical professionals (including surgeons), ensuring that critical medical devices reach the patients who need them.

Key Responsibilities

• Product Knowledge: Participate in training to gain a full understanding of the medical device product offerings and service standards.
• Client Support: Collaborate directly with surgeons and medical professionals to identify the appropriate devices for specific procedures.
• Logistics Coordination: Work closely with the supply chain team to ensure products are delivered accurately and on time to the end-user.
• Relationship Management: Represent the company professionally, building strong relationships with customers to ensure high satisfaction.
• Account Maintenance: Follow up with customers to ensure accurate billing and account details.
• Inventory Control: Facilitate the return of unused products and track inventory levels accurately.

Qualifications & Requirements

• Education: Bachelor’s Degree preferred (Recent graduates are encouraged to apply).
• Experience: 1–3 years of experience in an Administrative, Office Assistant, or Customer Service role is preferred.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• Soft Skills: Strong written and verbal communication skills; ability to adapt and perform under pressure/deadlines.
• Attitude: Self-motivated team player with a professional demeanor.
• Flexibility: Must be willing to work on-call on a rotational basis to meet urgent customer needs outside of normal business hours (includes additional bonus compensation).

Benefits

• Health: Medical, Rx, and Wellness Benefits.
• Dental & Vision: Comprehensive plan options.
• Financial: 401(k) Retirement Plan.
• Security: Short-term Disability coverage.
• Time Off: Holiday Pay.

GA Rogers & Associates is an Equal Opportunity Employer.