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Medical Receptionist / Front Desk

FYZICAL Therapy and Balance Centers
Southfield, MI Full Time
POSTED ON 8/22/2025
AVAILABLE BEFORE 10/18/2025

Job Description

Fyzical is looking for a Medical Receptionist / Front Desk position with at our Southfield, MI, location.

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

You will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you enjoy the flow of a team meant to succeed together as you advance your career.

Apply for this outstanding Medical Receptionist / Front Desk job opening today!

Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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