What are the responsibilities and job description for the Outside Parts Representative position at FYDA FREIGHTLINER GROUP?
Come Join Our Team at our New Location in Cranberry Township, Pennsylvania
Fyda Freightliner Pittsburgh, Inc., a heavy-duty commercial truck dealership is seeking an individual who is looking to advance their career into a long-term partnership with the possibility of advancement into management opportunities. Fyda is looking for individuals who have a positive attitude, excellent written and verbal communication skills, strong time-management & organizational abilities, aggressive, motivated, and is a self-starter. If you’re driven to succeed and grow in an industry that is fast-paced and ever evolving, Fyda wants you!
Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership. A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country. A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.
Essential Duties and Responsibilities:
Acts as an external representative of Fyda Freightliner through the parts department with customers. This includes:
- Solicit sales and maintain relationship of assigned customers through:
- Customer site visits
- Phone calls
- Email/text
- Maintain positive customer experience by:
- Handling warranty, return or core parts
- Sharing truck sales opportunities with the sales department
- Coordinate and communicate with the service department to resolve service issues
- Prospect new parts sales opportunities and grow customer base
- Attend training seminars
- Perform customer sales calls with vendors
- Support inside sales by:
- Sharing customer information
- Work closely with Delivery Parts Sales (DPS)
Education and/or Work Experience Requirements:
A high school diploma or equivalent required with knowledge of truck/auto components.
- Excellent communication skills and must speak English.
- High school business math.
- Knowledge of and ability to work on a computer.
- General mechanical aptitude.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Specifically:
- Must be able to walk, stand, kneel, crouch, reach and lift.
- Operate a Fyda vehicle in a safe and responsible manner and in compliance with Fyda policies.