What are the responsibilities and job description for the Outside Parts Representative - New Location Cranberry Twp position at FYDA FREIGHTLINER GROUP?
Come Join Our Team at our New Location in Cranberry Township, Pennsylvania
Fyda Freightliner Pittsburgh, Inc., a heavy-duty commercial truck dealership is seeking an individual who is looking to advance their career into a long-term partnership with the possibility of advancement into management opportunities. Fyda is looking for individuals who have a positive attitude, excellent written and verbal communication skills, strong time-management & organizational abilities, aggressive, motivated, and is a self-starter. If you’re driven to succeed and grow in an industry that is fast-paced and ever evolving, Fyda wants you!
Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership. A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country. A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.
Essential Duties and Responsibilities:
Acts as an external representative of Fyda Freightliner through the parts department with customers. This includes:
- Solicit sales and maintain relationship of assigned customers through:
- Customer site visits
- Phone calls
- Email/text
- Maintain positive customer experience by:
- Handling warranty, return or core parts
- Sharing truck sales opportunities with the sales department
- Coordinate and communicate with the service department to resolve service issues
- Prospect new parts sales opportunities and grow customer base
- Attend training seminars
- Perform customer sales calls with vendors
- Support inside sales by:
- Sharing customer information
- Work closely with Delivery Parts Sales (DPS)
Education and/or Work Experience Requirements:
A high school diploma or equivalent required with knowledge of truck/auto components.
- Excellent communication skills and must speak English.
- High school business math.
- Knowledge of and ability to work on a computer.
- General mechanical aptitude.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Specifically:
- Must be able to walk, stand, kneel, crouch, reach and lift.
- Operate a Fyda vehicle in a safe and responsible manner and in compliance with Fyda policies.