What are the responsibilities and job description for the Receptionist/Medical Billing Specialist position at Futures Unlimited, Inc?
Job Description:
This PART TIME hybrid role combines front desk operations of Futures Unlimited with insurance billing and office support for True Path Counseling. The ideal candidate is professional, detail-oriented, confident working with insurance, and comfortable managing multiple responsibilities in a fast-paced, caring setting.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greet guests and clients warmly and professionally
- Answer multi-line phone system and schedule appointments as needed
- Verify insurance benefits prior to visits. Verify and obtain prior insurance authorizations when required
- Collect co-pays, provide balances, and coordinate client payments
- Ensure all intake forms are completed accurately before initial visit
- Communicate clearly with all staff
- Maintain a clean, professional front office environment
- Verify medical codes are correct for provided services
- Post insurance payments and patient payments in EHR
- Follow up on denied or unpaid claims with insurance carriers. Correct submission and manage appeals as necessary
- Assist with provider credentialing documentation as needed
- Monitor billing accuracy and identify opportunities to improve collections
- Ensure compliance with HIPAA and payer guidelines
- Provide general office support to overall agency
- Distribute incoming agency mail
- Maintain office inventory
- Process donations and send thank you letters
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The work environment may vary depending on location of individuals needing assistance. The employee may encounter exposure to various bodily fluids, environmental temperature extremes, potentially violent behavioral situations and/or various infectious agents.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk and use hands. The employee is frequently required to stand for a minimum of an hour. The employee is occasionally required to stand; sit; bend; reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and /or move 50 pounds. The employee must have the ability to walk moderate distances, greater than 250 feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
Qualifications:
- Associates degree or medical coding certification preferred. Will consider relevant experience.
- 3-5 years of medical insurance billing experience required.
- Ability to process a high volume of work.
- Strong administrative, organizational, and customer service skills.
- Solid communication and interpersonal skills
- Ability to process computer data and format/generate reports.
- Mathematical knowledge to include basic addition, subtraction, division, multiplication, and computing averages.
- Functional Microsoft Office skills such as PowerPoint, Excel, and Word
This position is a part-time, hourly, non-exempt position (20-25 hours), Monday through Friday. 12:30-4:00. This individual reports directly to the Director of Administrative Services/CFO.
Benefits: Medical, Dental, Life, 401(k), Vacatoin, PTO, Holidays