What are the responsibilities and job description for the Inside Sales Representative position at Future Electronics?
About Us
Future Electronics is a global leader in electronics distribution, with over 50 years of industry experience. We are recognized for delivering exceptional customer service, leading global supply chain solutions, custom engineering services, and one of the industry's largest available-to-sell inventories.
About the Role
The Aerospace & Defense (A&D) Inside Sales Representative is responsible for developing and managing customer relationships with original equipment manufacturers (OEMs), electronic manufacturing services (EMS) providers, and government contractors within the aerospace, defense, space, and military markets. This role drives revenue growth through proactive sales and business development, account management, opportunity tracking, quotations, and contract compliance.
The ideal candidate has experience in inside sales or account management within the Aerospace & Defense market, a solid understanding of electronic components and distribution processes, and familiarity with industry-specific regulatory, quality, and procurement requirements
Key Responsibilities
- Sales & Business Development: Manage and grow a portfolio of Aerospace & Defense accounts, identify new business opportunities, conduct proactive outbound sales activities, maintain an accurate sales pipeline, and promote authorized supplier product lines to drive revenue growth and design-in opportunities.
- Customer Relationship Management: Serve as the primary point of contact for assigned customers, building relationships with purchasing, engineering, supply chain, and program management teams. Understand customer programs and sourcing requirements while resolving issues related to pricing, delivery, quality, and supply chain disruptions.
- Quotations & Contract Management: Prepare RFQs, quotations, and pricing proposals; negotiate pricing, lead times, and commercial terms within company guidelines; review customer terms and conditions; and support long-term agreements, blanket orders, and program-based contracts.
- Aerospace & Defense Compliance: Ensure transactions comply with applicable company policies, quality standards, and regulatory requirements. Maintain an understanding of ITAR, EAR, DFARS, AS9100, counterfeit avoidance requirements, and government and military procurement processes.
- Supply Chain Coordination: Collaborate with suppliers, product managers, procurement, and operations teams to secure inventory, expedite material, manage allocations, mitigate shortages, and communicate lead time changes and supply chain risks to customers.
- CRM & Sales Reporting: Maintain accurate customer records and opportunity data in CRM systems. Monitor sales metrics, bookings, backlog, revenue performance, and forecasts, and provide regular reporting and business updates to management.
Qualifications
- Minimum of 3 years of experience in inside sales, account management, or customer service within the Aerospace & Defense market.
- A bachelor's degree in Business, Marketing, Supply Chain, Engineering, or a related field is preferred; equivalent industry experience will also be considered.
- Experience in electronic components distribution is preferred, particularly with authorized distributors.
- Understanding of electronic components, including semiconductors, passive components, electromechanical products, connectors, power solutions, embedded systems, and RF/wireless products.
- Familiarity with Aerospace & Defense industry requirements, including ITAR, EAR, DFARS, AS9100, counterfeit avoidance, and government or military procurement processes.
- Strong sales, negotiation, customer relationship management, and business development skills.
- Ability to identify new opportunities, manage multiple customer accounts, maintain an accurate sales pipeline, and meet sales targets.
- Strong understanding of quotations, pricing, lead times, contract terms, and supply chain coordination.
- Ability to interpret basic technical documentation and electronic component datasheets.
- Proficiency in Microsoft Office and CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems.
- Excellent verbal and written communication, organizational, analytical, and problem-solving skills.
- Previous experience in supporting military, aerospace, space, or government-contractor customers is considered a strong asset.
Why Join Us?
At Future Electronics, we take a holistic approach to employee well-being and career development. We offer competitive compensation, a comprehensive benefits package, and the opportunity to make an impact in the fast-growing Aerospace & Defense market.
- Competitive compensation
- Access to a strong portfolio of franchised product lines and value-added solutions
- Opportunity to influence strategic accounts and support advanced aerospace, defense, and technology programs
- Supportive team culture with access to technical resources, training, and professional development
- Medical coverage through the United Healthcare Choice Plus Plan
- Telemedicine and virtual care access
- Prescription coverage through Express Scripts
- Two dental plan options through Delta Dental of MA
- Flexible Spending Accounts (FSAs)
- Company-paid life insurance and short-term disability coverage, with supplemental life insurance and long-term disability coverage options