What are the responsibilities and job description for the Global Account Manager -AI position at Future Electronics?
Position Overview
The Global Account Manager –AI is responsible for developing and executing global customer strategies that drive profitable growth, increase market penetration, and accelerate demand creation within the Edge AI ecosystem.
The role will serve as the Single Point of Contact (SPOC) for strategic global customers, developing strong executive-level relationships and coordinating activities across regions, branches, suppliers, and internal teams. The GAM will identify emerging Edge and Physical AI opportunities, understand customer technology and business requirements, and translate them into actionable strategies that support design wins, revenue growth, and long-term customer partnerships.
The position requires a strong understanding of the evolving Edge AI and Physical AI marketplace, as well as the ability to connect customer needs with Future Electronics' global capabilities and supplier portfolio.
Responsibilities
- Map customer organizations and identify key technical, commercial, procurement, engineering, and executive stakeholders.
- Develop a deep understanding of customers' business strategies, technology roadmaps, product development plans, and Edge/Physical AI requirements to identify opportunities for growth.
- Develop and execute global account strategies in collaboration with regional and branch teams to increase customer penetration and profitable sales.
- Build and maintain strong relationships with customer senior management, engineering, product development, procurement, and other key stakeholders through regular global and regional engagement.
- Identify and develop Edge and Physical AI opportunities, design-in projects, new product introductions, and demand creation initiatives across customer sites and regions.
- Present Future Electronics' value proposition, including Value-Added Solutions, technical resources, supply-chain capabilities, inventory solutions, business programs, and on-site support.
- Leverage Future's global supplier ecosystem to connect customers with relevant AI processors, MCUs, MPUs, GPUs, accelerators, memory, connectivity, sensors, power management, and embedded technologies.
- Work closely with regional management, Field Application Engineers, Product Marketing, suppliers, and internal technical teams to develop and execute customer-specific strategies.
- Establish and lead quarterly business reviews and strategic management meetings with key global customers.
- Monitor customer technology and market trends to identify emerging opportunities within Edge AI and related applications.
- Drive key supplier initiatives and strategic programs to improve supplier engagement, customer penetration, and overall account performance.
- Develop and maintain global account plans, opportunity pipelines, sales forecasts, and performance metrics.
- Ensure alignment between global customer commitments and execution across regions and branches.
Qualifications and Experience
- 5 years of relevant experience in global account management, strategic sales, business development, or technology-driven sales.
- Experience working with technology, semiconductor, embedded systems, AI, Edge Computing, IoT, industrial, automotive, robotics, or related markets is strongly preferred.
- Demonstrated ability to develop and maintain relationships with senior executives and key technical decision-makers.
- Strong understanding of complex B2B technology sales cycles and design-in processes.
- Experience managing multinational or Tier One customers across multiple regions.
Why Join Us
At Future Electronics, we take a holistic approach to employee well-being. In addition to competitive compensation, we offer a comprehensive benefits package designed to support you—professionally and personally:
- Medical coverage through the United Healthcare Choice Plus Plan
- Telemedicine and virtual care access
- Prescription coverage through Express Scripts
- Two dental plan options with Delta Dental of MA
- Flexible Spending Accounts
- Company-paid life insurance and short-term disability
- Supplemental life insurance options
- Long-term disability coverage
We also embrace a hybrid work model, combining the value of in-person collaboration with the flexibility of remote work.
Future Electronics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace.