Customer Service Rep

Job Description

Job Title: Customer Service Rep

Posting Start Date: 8/18/26

Job Description:

About the role

The primary role of the Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer’s specifications to ensure the order is shipped in a timely manner. The Sales Support Representative will communicate extensively and be the primary point of contact when dealing with internal departments (Credit, Marketing, and Distribution Center).

What You’ll Be Working On

• Enter new orders into the system
• Make all necessary changes to the purchase order (release, cancellation, part change, price change) to ensure customer satisfaction.
• Interact and collaborate with internal departments (Marketing, Credit, Distribution center) to meet the commitments made to the customers
• Troubleshooting
• Filing
• Ad hoc projects
  
  

We’re looking for someone with

• College Diploma or Business Certificate
• Good knowledge of Microsoft Office (Word, Excel)
• Previous experience in a fast-paced work environment in an admin role preferred
• Strong interpersonal and communication skills
• Ability to multi-task
• Detail-oriented skill with
• Ability to work autonomously
• Previous administrative experience would be an asset
  
  

Our Approach To Employee Wellness Is Holistic, Which Is Why Alongside Competitive Salaries, And Excellent Health And Dental Benefits, Corporate Employees Have Access To:

• Medical coverage through the United Healthcare Choice Plus Plan
• Telemedicine and virtual medical visit coverage
• Prescription coverage through Express Scripts
• Two dental plan options with Delta Dental of MA
• Flexible Spending Accounts
• Company-paid life insurance and short-term disability benefits
• Supplemental life insurance
• Long-term disability
  
  

Future Electronics is proudly an equal opportunity employer that embraces a diverse environment of inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, sexual orientation, national origin, genetics, disability, or age.