What are the responsibilities and job description for the Customer Support Assistant (Remote) position at Futura Marketing- und Vertriebsservice GmbH?
Futura Marketing is hiring a remote Customer Support Assistant in Anchorage. This is a part-time position with weekday day shifts. No prior experience required — full training provided. Pay: $24-$30/hour.
Responsibilities:
Responsibilities:
- Respond to customer emails and inquiries
- Update order and shipping records
- Help resolve delivery-related issues
- Follow service workflows and scripts
- Log support activity accurately
- Escalate complex requests when needed
- No support experience required
- Strong written communication
- Basic computer and typing skills
- Detail-oriented and dependable
- Fluent in English
- Must reside in Alaska
- $24-$30/hour, paid weekly
- Remote work within Alaska
- Flexible part-time scheduling
- Training and tools provided
- Supportive and inclusive team
- Structured onboarding process
Salary : $24 - $30