Senior Consultant

fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Location: Rockville, MD. Hybrid role with 2-3 days in office.

A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.

Responsibilities:

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
• Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
• Serve as a mentor and advisor to other consultant team members,
• Provide insights and recommendations to company leadership,
• Coordinate and communicate with external, client resources effectively and professionally,
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
• Understand data requirements and coordinate with data analysts for any data needs
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Required Qualifications:

• At least 3 years of business analysis experience with a consulting or professional services firm (or other large enterprises),
• At least 3 years of business analysis experience for technology or technology services implementation projects,
• At lease 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
• Demonstrated successful solution crafting
• Salesforce implementation or administration experience

Preferred:

• 1 years of business analysis experience working in the non-profit or association industry
• Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
• Finance and accounting or implementation of technology platforms for these