What are the responsibilities and job description for the Operations Manager position at FusionSite?
We are seeking a versatile professional to join our team as Operations Manager. You will assist the General Manager by providing operational and office support through the efficient management of daily logistics and dispatch, safety, billing, and customer service. The ideal candidate will embrace variety, possess an entrepreneurial spirit, and serve as the Branch Manager’s right-hand in all matters related to branch operations.
Job Duties
- Serves as the General Manager's representative in all things and in all matters related to location management.
- Schedules and oversees customer service, route-based drivers, and warehouse personnel in daily tasks daily activities related to all operations and office functions.
- Ensures the effectiveness of the team to maximize productivity and profitability.
- Support Inventory Management including regular audits of equipment (supplies, vehicles, and units) ensuring that all licensing/tags, repair scheduling, product/supply orders, and/or replacement planning to properly identified and resolved.
- Supports management of operations processes and procedures, including Safety, and ensures team members are trained and compliant.
- Review and approve time records and reconcile branch time and attendance records.
- Champions change, adopts, and trains others on new technologies and systems.
Position Requirements & experience
- A minimum of 3-5 years in an Operations Coordination or Management role.
- Valid Driver’s License.
- Understanding of OSHA regulatory matters and procedures for proper operation.
- Excellent leadership and managerial skills.
- Strong verbal and written communication skills.
- Ability to remain professional and composed under pressure.
- Ability to prioritize tasks, delegating when appropriate.
- Extensive knowledge of operations and service management.
- Proficient in Route logistics or similar software with the ability to learn and implement new online & logistics tools, Microsoft Office Suite, and QuickBooks
Benefits:
- Medical
- Dental
- Vision
- Basic Life and AD&D (company paid)
- Voluntary Life and AD&D
- Short-Term Disability
- Long-Term Disability
- Accident
- Critical Illness
- 401(k)
- PTO
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment, please contact our Talent Acquisition Team.