Assistant Banking Center Manager

Assistant Branch Manager

Location: Oklahoma City Metro

Schedule: Full-Time (40 hours/week, including some weekends)

Position Overview

A growing financial services organization is seeking an Assistant Branch Manager to support daily branch operations while helping lead a team focused on sales, service, and customer relationship management. This role will assist in driving performance goals, supporting staff development, and delivering a high level of customer service.

Key Responsibilities

• Assist with day-to-day branch operations and provide leadership support to team members
• Coach, train, and motivate staff to meet service and sales goals
• Support account opening activities and financial transactions
• Assist customers with products and services while identifying opportunities to meet their needs
• Build and maintain strong customer relationships to drive retention and growth
• Participate in community outreach and business development activities
• Ensure operational procedures, compliance standards, and security protocols are followed
• Handle escalated customer concerns and provide positive resolutions
• Assist with scheduling, performance feedback, and general supervisory duties
  
  

Qualifications

• Minimum 3 years of successful sales experience in a goal-driven environment
• Previous financial services or banking experience preferred
• Demonstrated leadership and team development skills
• Strong communication, decision-making, and conflict resolution abilities
• Ability to meet or exceed sales and referral expectations
• Must be willing to obtain a Notary (company-sponsored if needed)
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Availability to work weekends and flexible hours as required
  
  

Preferred Qualifications

• Knowledge of financial products and services
• Bilingual (English/Spanish) a plus
• Previous sales management or branch leadership experience
  
  

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