AR Specialist

Job Purpose

The Accounts Receivable Specialist provides accurate, timely account balance information to both customers and internal regarding customer account. Researches, verifies and documents delinquent customer accounts.  Collects on customer accounts when delivery is delayed by the customer.

Essential Functions and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Utilizes excellent communication skills to provide accurate customer account information to customers as well as internal users.
2. Assists customers with questions or concerns about their account balance.
3. Assists customers in determining the proper payment amount to allow account to be cleared for delivery of purchases.
4. Interacts with other departments to provide accurate and timely answers on customers’ accounts.
5. Documents contact with customers to allow sharing of information among departments.
6. Initiates customer contact by email or telephone to resolve account balance.
7. Works on delinquent accounts to verify customer account balances and work to resolve.
8. Documents all information regarding delinquent accounts such as customer correspondence dates, follow up and notes all pertinent information needed to resolve as quickly as possible.
9. Other duties assigned by supervisor.
10. Be open to suggest any ideas for improvement.
11. Arrive punctually and consistently for work for normally scheduled hours.
12. Performs various related duties as required
13. Contributes to team effort by accomplishing related results as needed.
14. The job duties are not limited to the items as described above, duties can be added or

 changed at any given time.

Physical Requirements

This job is an onsite position that operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Required Education and Experience

A high school diploma or equivalent.

Preferred Education and Experience

1. Associates Degree with a focus in business administration.
2. One year AR experience.

Salary : $16