What are the responsibilities and job description for the Account Executive position at FURNITURE MARKETING GROUP INC?
The Account Executive role involves strategic planning, client relationship management, and collaboration with cross-functional teams to ensure the delivery of high-quality services. The successful AE is fast-paced and knows how to create long-term, trusting relationships with our clientele. The Account Executive’s role is to oversee a portfolio of assigned customers, develop new business from existing customers, and actively seek new sales opportunities.
Duties Include:
- Client Relationship Management:
- Serve as the main point of contact for key client accounts.
- Build and maintain strong, long-term relationships with clients.
- Directs, coordinates and oversees day-to-day activities of client projects in progress
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Estimate date of delivery to customer, based on knowledge of manufacturers’ production and delivery schedules
- Team Collaboration:
- Work closely with internal teams, including sales, marketing, and project management, to ensure coordinated efforts.
- Provide direction and support to account teams to achieve client satisfaction.
- Revenue Growth:
- Identify opportunities for account growth and upselling services.
- Contract Negotiation and Management:
- Lead negotiations for contracts and agreements, ensuring favorable terms for both parties.
- Problem Resolution:
- Address and resolve client issues in a timely and effective manner.
- Act as a liaison between clients and internal teams to ensure smooth communication.
- Performance Analysis:
- Analyze key performance indicators (KPIs) and metrics to assess account performance.
- Prepare regular reports for clients and internal stakeholders.
- Internal Collaboration
- Attends all sales/staff meetings, company meetings, and training seminars as may be required.
- Works primarily from the FMG Showroom when not out in the market. Work from home is permitted at the discretion of division leadership.
- Prepares reports of business transactions and keeps expense accounts
Qualifications:
Requirements:
- Bachelor's degree in Business, Marketing, or a related field; or one to two years related experience and/or training; or equivalent combination of education and experience
- Proven experience in a relationship building role.
- Strong understanding of industry trends and market dynamics.
- Exceptional communication and interpersonal skills.
- Strategic thinking and problem-solving ability.
- Demonstrated Leadership and team management experience.
- Proficient in using CRM software and project management tools.
- Thrive in a fast-paced work environment
- Competitive Benefits/Salary
- Incredible Working Showroom