What are the responsibilities and job description for the Receptionist Front Desk position at Fuquay Ophthalmology and Glaucoma, PC?
The Receptionist Front Desk plays a vital role as the first point of contact within a small team, ensuring smooth daily operations and excellent visitor experience. Reporting directly to the business owner (Dr. Roach), this position requires handling front desk duties, managing appointments, coordinating billing processes, and maintaining effective communication using tools such as eClinicalWorks and Quickbooks. The role is tailored for candidates comfortable managing medium visitor volumes and multitasking efficiently.
Responsibilities
- Manage front desk reception and greet visitors professionally
- Handle incoming calls with courteous telephone etiquette
- Schedule and coordinate appointments efficiently
- Process billing including collecting copays and posting payments
- Submit and post insurance claims accurately
Required Qualifications
- Minimum 2 years experience in reception or front desk roles
- High School Diploma or equivalent
- Strong telephone etiquette
- Proficient in appointment scheduling
- Excellent multitasking and communication skills
- Experience collecting copays and posting payments
- Knowledge of submitting and posting insurance claims
Salary : $17 - $20