Case Manager

Job Description

**Purpose**

The Case Coordinator reports to the program supervisor and is responsible for providing support to participants, customers, and clients in alignment with the division's objectives and goals.

**Key Responsibilities**

The Case Coordinator will be responsible for:

• Gathering information from clients, family members, and other agencies to assess their needs.
• Providing individuals and families with relevant information to meet their goals and preferences in a person-centered and culturally sensitive manner.
• Building and maintaining relationships with other human services, medical, and social services agencies.
• Identifying gaps in service delivery and participating in program development initiatives.
• Attending meetings as required by the unit/division.
• Maintaining accurate records and preparing reports for case coordination.
• Screening referrals for children with disabilities.
• Providing ongoing case management and service coordination to families and children.
• Assessing needs and offering information and services using a person-centered approach.
• Providing support, education, and technical assistance to families, individuals, and agencies.
• Maintaining documentation for court proceedings and completing timely documentation within three business days.
• Maintaining regular attendance and working overtime as needed.
• Performing other duties as assigned.
  
  

**Education/Certifications/Experience Requirements**

• High school diploma or equivalent required; Associate's or Bachelor's degree in a related field (e.g., social work, psychology, human services) preferred.
• Certification as a Social Worker is desirable.
• At least two years of experience in the health or human services field is preferred.
• Must have a valid driver's license.
  
  

**Required or Preferred Skills**

• Knowledge of and adherence to goals, policies, and procedures.
• Proficiency in operating office equipment.
• Ability to travel efficiently.
• Commitment to professional ethics and standards.
• Strong organizational skills and ability to manage paperwork effectively.
• Ability to perform basic mathematical calculations and use descriptive statistics.
• Proficiency in preparing various documents.
• Effective communication skills.
• Ability to work well in a team environment.
• Benefits**:
• Paid weekly
• Paid Time Off, Paid Holidays, & Bereavement
• 401k with a 4% employer match
• Medical, Dental, & Vision
• Supplemental Insurance
• Employee Assistance Program