What are the responsibilities and job description for the Functional Medicine Program Co-ordinator position at Functional Health Institute?
Functional Medicine Program CoordinatorJob Summary
We are seeking a highly organized and compassionate Functional Medicine Program Coordinator to support patient care and program operations. This role is responsible for guiding patients through their wellness journey, ensuring smooth onboarding, consistent follow-ups, and strong engagement throughout the program.
You will act as the key connection between patients and the clinical team—helping patients stay on track, informed, and supported throughout their personalized functional medicine plan.
Key Responsibilities
- Manage patient onboarding into functional medicine programs
- Handle patient communication via phone, email, and messaging
- Schedule appointments and coordinate follow-ups
- Track patient progress, labs, and program milestones
- Support patient adherence to wellness plans (non-clinical guidance)
- Maintain accurate records in EMR/CRM systems
- Coordinate with providers, health coaches, and clinical staff
- Ensure high patient engagement, satisfaction, and retention
Qualifications
- Experience as Medical Assistant (MA), Care Coordinator, or Health Coach preferred
- Strong communication and interpersonal skills
- Highly organized with attention to detail
- Comfortable speaking with patients regularly
- Experience with EMR, scheduling systems, or CRM tools
- Interest in functional medicine, integrative health, or wellness care
Preferred Experience
- Functional or integrative medicine clinic experience
- Concierge medicine or wellness program experience
- Patient enrollment or patient success role experience
- Background in chronic disease, autoimmune, or gut health support
Key Skills
- Patient communication & empathy
- Organization & follow-up discipline
- Basic tech/CRM management
- Problem-solving mindset
- Team coordination
What We Offer
- Opportunity to work in a growing functional medicine practice
- Meaningful impact on patient healing journeys
- Training in functional medicine systems and protocols
- Collaborative and mission-driven environment
How to Apply
Please send your resume and a short message explaining your experience in patient care or coordination.
Job Types: Part-time, Contract
Pay: $25.05 - $29.05 per hour
Expected hours: 8.0 per week
Application Question(s):
- Experience Handling Functional Medicine Programs in the past.
Experience:
- Functional Medicine : 2 years (Preferred)
Security clearance:
- Confidential (Preferred)
Work Location: Hybrid remote in Poway, CA 92064
Salary : $25 - $29