What are the responsibilities and job description for the Parts Coordinator position at Fun Town RV, LP?
Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100 point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Parts Coordinator plays a vital role in the daily operations of the parts department by assisting customers, managing inventory, and maintaining strong communication with internal teams and manufacturers. This position requires strong organizational and customer service skills in a dynamic, fast-paced environment.
Key Responsibilities:
Customer Service & Sales Support
Greet customers and answer incoming phone calls in a courteous and professional manner.
Assist retail and internal service customers in identifying and selecting appropriate parts.
Provide accurate price quotes and part details in person or over the phone.
Process transactions quickly and correctly using dealership systems.
Vendor & Manufacturer Coordination
Communicate effectively with corporate purchasing and service departments.
Collaborate with manufacturers and vendors to fulfill part orders and resolve discrepancies.
Notify technicians and customers when special ordered parts arrive.
Inventory Replenishment & Accuracy
Pull and fill orders from inventory stock.
Restock assigned parts bins daily and monitor back-ordered items.
Notify management of out-of-stock or low-supply items requiring immediate attention.
Documentation & Process Management
Maintain accurate and organized records of all parts orders and customer interactions.
Ensure proper version control and tracking for frequently used parts and SKUs.
Follow dealership protocols for tagging, labeling, and shelving parts.
Team Collaboration & Department Support
Support the parts and service team with internal communications and process improvements.
Assist with special projects, clean-up tasks, and seasonal inventory efforts.
Perform other duties as assigned to contribute to overall department success.
Required Skills and Qualifications
Strong computer skills.
Some cash handling experience is preferred.
Availability to work weekends as needed.
Excellent organizational and sequencing skills.
Strong communication and listening skills for effective issue resolution in person or by phone.
Physical Requirements
Must be able to stand for long periods of time.
Must be able to occasionally lift between 10-50 pounds.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you’re ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.