Cashier/Customer Service

about us

fun city trampoline is a family oriented trampoline park dedicated to delivering exciting recreational experiences for guests of all ages in a safe and fun environment. We pride ourselves on creating smiles, fostering connections, and offering unforgettable moments for our guests and team alike.

Position Overview

As a Team Member at Takeoff, you will be an integral part of delivering an exceptional guest experience while ensuring safety and fun across various attractions in the park. You will assist customers, monitor activities, and ensure the safety of all participants in the Harness Area, Court Monitoring, Climbing Zones, Rope Course, Tube Slide, and . While your main focus may be on one area, you will also be trained to assist in alternate zones and activities as needed, ensuring a flexible and dynamic role within the park.

Key Responsibilities

Maintain cleanliness and orderliness in your assigned area, ensuring that equipment is properly stored and zones are ready for use

Work closely with other team members to ensure smooth operations and a safe environment across all park attractions

Assist with opening and closing duties for your designated zones

Promote other park attractions or experiences to guests as needed

Customer Assistance

Provide friendly and helpful customer service to all guests, offering guidance on how to safely use equipment and navigate attractions

Explain safety rules and procedures for each activity clearly to guests

Assist guests with any questions or concerns they have about the attractions or park policies

Help ensure guests are properly equipped (e.g., harnesses) and ready for each activity

Safety Oversight

Monitor guest participation to ensure safety rules are being followed at all times

Oversee equipment safety, ensuring all harness gears are in good condition and securely fitted

Act quickly and calmly in the event of an emergency, including providing first aid assistance and notifying emergency personnel when needed

Zone-Specific Duties

Rope Course: Supervise guests using rope course, ensuring all safety measures are followed, and assist with any technical challenges

Harness & Court Monitoring: Monitor the harness area and court to ensure guests are safely participating and following proper conduct during their activities

Climb Area: Oversee the climbing area, assisting guests as needed and ensuring safe climbing practices are followed

Flexibility and Learning

While your primary responsibilities will be focused on one of the specific areas (e.g.Rope Course, Climbing, etc.), you will be required to learn and assist in alternate areas as needed

Cross-training will be provided to ensure versatility and coverage across the park

Qualifications

Must be 16 years of age or older*

Previous customer service experience or experience in a recreational environment is a plus, but not required

Strong communication and interpersonal skills

Ability to remain calm and focused in high-pressure or emergency situations

Physical ability to assist with activities (e.g., standing for long periods, helping with equipment, walking or moving between areas)

Ability to work effectively within a team

Willingness to learn and follow safety protocols

Physical Requirements

Must be able to stand, walk, and move around for extended periods

Ability to lift up to 50 lbs (e.g., assisting with equipment or helping customers)

Employee Perks

Special employee pricing on all snacks, drinks, and treats sold at the park

Flexible scheduling options to accommodate students and part-time workers

Join a dynamic team with opportunities for advancement and professional development

Be a part of a vibrant team that prioritizes fun and safety for all guests

Business Hours (Subject to Seasonal Change)

Apply Today!

Submit your resume highlighting your relevant experience—we can't wait to see you

5315 E 41st St . Tulsa

8:00 am. —5 pm

Job Types: Full-time, Part-time, Seasonal

Pay: From $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $11