What are the responsibilities and job description for the VRM Product Specialist, Allentown position at Fuller?
VRM Product Specialist
People behind the solutions
At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we’ve supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.
Here, you’ll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.
About The Role
We are looking for a VRM Product Specialist to join our global Service Engineering organization, with technical responsibility for aftermarket, retrofit, and product improvement solutions for Vertical Roller Mills and other grinding equipment used in the cement industry.
Service Engineering plays a critical role in increasing Fuller Technologies aftermarket share of wallet, by acting as the technical anchor for the entire sales‑to‑execution process. We support sales teams with solution design and proposal development, respond rapidly to troubleshooting and workshop needs, and deliver high‑value retrofits, upgrades, and installation support. Our deep technical expertise and product knowledge enable customers to achieve better performance and reliability – driving more aftermarket pull‑through and long‑term engagement.
You will join a highly skilled team with global responsibility for mechanical parts of grinding equipment, including Vertical Mills, Ball Mills, Crushers, and similar heavy machinery. The role combines hands-on engineering, product ownership, standardization, and cross-functional collaboration.
As a VRM Product Specialist, you will play an important role in delivering on these strategic priorities while owning engineering outcomes for the VRM product line.
Your Responsibilities
Technical delivery
We take safety seriously — for ourselves, our colleagues, and everyone affected by our work. Beyond that, we're a team of engaged, curious engineers who value deep expertise and genuine collaboration across borders. If you enjoy owning meaningful technical work and making a direct commercial impact, this is the right environment for you.
Application and contact
Please apply by clicking “apply” on this page. Kindly note that we will be reviewing applications and conducting interviews - also on a virtual setting as required - on an ongoing basis so please apply as soon as possible.
No recruiters and unsolicited agency referrals, please.
Build a better world
Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.
For further information on Fuller Technologies' business and services, visit https://www.fuller-technologies.com/
People behind the solutions
At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we’ve supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.
Here, you’ll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.
About The Role
We are looking for a VRM Product Specialist to join our global Service Engineering organization, with technical responsibility for aftermarket, retrofit, and product improvement solutions for Vertical Roller Mills and other grinding equipment used in the cement industry.
Service Engineering plays a critical role in increasing Fuller Technologies aftermarket share of wallet, by acting as the technical anchor for the entire sales‑to‑execution process. We support sales teams with solution design and proposal development, respond rapidly to troubleshooting and workshop needs, and deliver high‑value retrofits, upgrades, and installation support. Our deep technical expertise and product knowledge enable customers to achieve better performance and reliability – driving more aftermarket pull‑through and long‑term engagement.
You will join a highly skilled team with global responsibility for mechanical parts of grinding equipment, including Vertical Mills, Ball Mills, Crushers, and similar heavy machinery. The role combines hands-on engineering, product ownership, standardization, and cross-functional collaboration.
As a VRM Product Specialist, you will play an important role in delivering on these strategic priorities while owning engineering outcomes for the VRM product line.
Your Responsibilities
Technical delivery
- Lead technical proposal preparation and execution of engineered parts for aftermarket and retrofit projects — delivering on time, on budget, and to the required quality.
- Create, review, and approve 3D and 2D drawings in SolidWorks and AutoCAD; perform and review mechanical calculations.
- Apply deep product knowledge across the full lifecycle — design, fabrication, installation, and operation — to support both internal teams and customers.
- Build and review configuration programs in Tacton as CPQ and design automation capabilities expand.
- Act as the key technical anchor for sales teams — supporting proposals, customer discussions, troubleshooting workshops, and site visits (up to 30 days per year).
- Work closely with Customer Service, Sales, Business Development, Procurement, Quality, and regional teams to align on deliverables and timelines.
- Help solve manufacturing and operational problems as they arise.
- Standardization & continuous improvement
- Drive value engineering and product improvement initiatives across the VRM product line.
- Contribute to the development and rollout of standard offerings, engineering templates, and cover letters that reduce proposal time and improve consistency.
- Support ongoing CPQ and design automation deployments.
- Bachelor's degree in Mechanical Engineering or a related field.
- At least 3 years of relevant experience in heavy engineering.
- Proficiency in SolidWorks and AutoCAD; familiarity with Tacton or similar CPQ tools is a plus.
- Strong analytical and problem-solving skills, with the ability to handle complex design challenges.
- Clear, confident communicator who works well across global, cross-functional teams.
- Familiarity with relevant industry regulations and standards.
- Experience in the cement industry or a comparable heavy industrial environment.
- Practical background from workshop or site work — you understand how equipment is built and operated, not just designed.
- Experience with machine design and engineering documentation in SolidWorks.
We take safety seriously — for ourselves, our colleagues, and everyone affected by our work. Beyond that, we're a team of engaged, curious engineers who value deep expertise and genuine collaboration across borders. If you enjoy owning meaningful technical work and making a direct commercial impact, this is the right environment for you.
Application and contact
Please apply by clicking “apply” on this page. Kindly note that we will be reviewing applications and conducting interviews - also on a virtual setting as required - on an ongoing basis so please apply as soon as possible.
No recruiters and unsolicited agency referrals, please.
Build a better world
Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.
For further information on Fuller Technologies' business and services, visit https://www.fuller-technologies.com/