What are the responsibilities and job description for the Wellington's Server Associate position at Full House Resorts?
Job Overview
Welcome to Full House Resorts, a leading provider of exceptional hospitality services. As a Server Assistant at our resort, you will play a crucial role in delivering outstanding service to our guests.
Key Responsibilities:
Welcome to Full House Resorts, a leading provider of exceptional hospitality services. As a Server Assistant at our resort, you will play a crucial role in delivering outstanding service to our guests.
Key Responsibilities:
- Fully understand and execute the standard sequence of service.
- Maintain a clean and organized workstation at all times.
- Assist colleagues in providing top-notch service to guests.
- Complete assigned tasks promptly and efficiently.
- Handle guest transactions accurately and according to company policy.
- Dress professionally and wear name tags as required.
- Serve food and beverages to guests in a timely manner.
- Stay informed about resort events and hours of operation for all F&B outlets.
- Provide exceptional customer service that reflects our company culture of Satisfaction, Togetherness, Appreciation, and Recognition (S.T.A.R.).
- Immediately report any internal control or state regulation violations related to gaming activity to on-site IGC Agent, Security, and Supervisor.
