What are the responsibilities and job description for the Food Server - L'Americain position at Full House Resorts?
Who WE are:
Our mission is to be Waukegan's top gaming and entertainment hub, renowned for our exceptional hospitality and guest experience. We prioritize our team's development and well-being, offering career advancement opportunities, and a culture of enjoyment and fulfillment in the workplace. With a focus on growth and excellence, we're on the lookout for adaptable, coachable individuals who share our passion for hospitality.
Join us for a journey of growth and success in Lake County’s fastest-growing industry.
Who WE are looking for:
The ideal cook candidate is a skilled, disciplined professional with a strong culinary foundation and a commitment to excellence. They must be detail-oriented, organized, and capable of executing precise techniques under pressure while maintaining composure and cleanliness. A deep understanding of ingredients, presentation, and timing is essential, along with a collaborative mindset and respect for the hierarchy of the kitchen. The candidate should demonstrate passion for hospitality and take pride in contributing to an elevated guest experience through consistently exceptional cuisine.
A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino
Essential Job Functions:
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Consistently following established sequence of service to provide the highest level of service to our guests
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Building and establishing a personal clientele through guest interaction, name/face recognition
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Anticipating guests needs and responding appropriately
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Responsible for a cash bank to insure quick service for our cash paying guests
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Performing all opening and closing duties daily
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Maintaining cleanliness of shift area and service bar/stations
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Working as a team to insure the highest level of guest satisfaction
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Following all policies and procedures set forth by the company
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Following all health and safety regulations
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Communicating effectively with management and team members alike
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Maintaining the highest level of professionalism with both guests and team members
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Responsible to comply with all managers and direct supervisor requests
EDUCATION and/or EXPERIENCE:
Preferred:
Bi-lingual a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
Restaurant servers must possess a working knowledge of the systems used within our company. In particular the cocktail server must be proficient in the following:
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Opening and closing procedures
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Food knowledge
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Beverage knowledge
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POS System
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Cash handling procedures
Benefits:
- Medical, Dental, & Vision
- Voluntary Life, AD&D, &
- Disability Insurance
- Volunteer Time Off,
- Ventra Program
- 401K Employer Match
- Paid Time Off
- Tuition Reimbursement
Salary Range:
$11.40 - $18.00 Tips
Salary : $11 - $18