What are the responsibilities and job description for the Table Games Manager position at Full House Resorts, Inc?
Job Details
Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
$65,000 annually based on experience
Full House Resorts Provides a Robust Benefits Package
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.
Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Works closely with the Director of Gaming Operations to oversee table games operations and personnel.
- Develops an effective staff to meet and exceed performance expectations by establishing and maintaining positive work morale.
- Provides personal attention and assistance to internal and external guests. Ensures guest satisfaction. Resolve patron disputes.
- Coordinates Table Games activities with other departments.
- Coaches, mentors, and advocates for Team Members as well as the Company.
- Supports Team Members in providing excitement and delivering world-class service through excellent hospitality and customer service.
- Responsible for controlling labor costs through proper forecasting and scheduling of staff. Schedules staff to meet the demands of the business and makes adjustments if necessary.
- Monitors Table Games activity and customer play to protect the integrity of the games and safeguard the casino's assets.
- Directs the opening and closing of individual games based on business levels.
- Maintains a thorough knowledge of games, house rules, and procedures covering each game within assigned pit(s).
- Explains game rules to employees and customers as necessary.
- Authorizes and supervises the Table Games fills, credits, and limits.
- Assures proper completion of currency transaction reporting paperwork as required by federal regulation.
- Rates customer table game activity and identifies high roller action as required by federal regulation.
- Ensures there is proper communication with staff between shifts and other departments.
- Ensures gaming activity is conducted in accordance with the Colorado Limited Gaming Act and Gaming Regulations.
- Performs other duties, including special projects, as needed or directed.
- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
- Passionate and enthusiastic about their career, caring for their team.
- Solid decision-making, organization, and interpersonal skills are required.
- Excellent verbal communication skills are required.
- The ability to thrive in a fast-paced, multi-tasking, hands-on environment.
- Ability to establish and maintain positive and professional working relationships with all individuals, customers, and co-workers.
- Ability to work occasional overtime and irregular hours.
- A bachelor's Degree in Business is preferred, or equivalent experience in casino operations, hotel operations, food and beverage, or HR.
- One (1) year of related experience and/or training preferred or equivalent combination of education and experience.
- Must have a valid and current State of Colorado Gaming License.
$65,000 annually based on experience
Full House Resorts Provides a Robust Benefits Package
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.
Salary : $65,000