What are the responsibilities and job description for the RECERTIFICATION SPECIALIST position at Full Circle Communities?
Location: Villagebrook Apartments; Carol Stream, IL; Plus rotation among communities within the regionSchedule: Full-Time Exempt; 8:30 AM – 5:30 PM Monday –Friday, weekends/holidays as needed Salary: $47K - $52K; commensurate with experienceBenefits: Health, dental, vision, Simple IRA, PTO, life and supplemental insurance, short- and long- term disability, and more. Relocation assistance may be available.Full Circle Communities (Communications regarding this position may include the company name “Banner Property” and should be deemed legitimate.)At Full Circle Communities (FCC), we believe everyone deserves access to safe, stable, and affordable housing—and we’re passionate about making that a reality. Through thoughtful design, preservation, and supportive resident services, we’re building communities where people can truly thrive. Now, we’re looking for someone with heart, drive, and precision to help us keep that mission moving forward.Why This Role MattersAs a Recertification Specialist, you’re not just completing paperwork—you’re ensuring individuals and families can continue calling their homes home. You’ll guide residents through essential recertification steps, support program compliance, and be a friendly, knowledgeable resource across our communities. Your work has real impact. Every single day.What You’ll DoManage and complete annual and interim recertifications with accuracyConduct resident and applicant interviews with professionalism and careDetermine rent and eligibility based on program guidelinesEducate residents about program requirements and expectationsMaintain organized, compliant, secure resident filesSupport rent collection, lease enforcement, and community communication as neededCollaborate with Community Managers and General Managers to support property goalsJump in where needed—because teamwork is everything hereWhat You BringHigh school diploma or equivalentExperience or familiarity with affordable housing/tax credit programsTax Credit Certification or the ability to obtain within 120 days (we’ll support you!)Strong communication, customer service, and organizational skillsIndependent, proactive energy—you take initiative and get things doneFlexibility to work across multiple propertiesValid driver’s license, insurance, and reliable vehicleWhy You’ll Love Working With UsAt FCC, you’re part of a mission-driven team that genuinely cares. You’ll work in a supportive environment where your contributions are meaningful, your voice is valued, and your growth is encouraged. Here, you’re helping build stronger communities—one resident at a time.Full Circle Communities in an Equal Opportunity Employer.
Salary : $47,000 - $52,000