What are the responsibilities and job description for the Maintenance Tech II (Carol Stream, IL Properties) position at Full Circle Communities?
POSITION SUMMARY
The Maintenance Tech II is essential to maintaining the physical integrity of the property and ensuring a safe, secure living environment for residents, visitors, and staff. As a highly active technical role, this position focuses on the execution of daily maintenance operations, unit turnovers, and rapid response to property emergencies. While the daily responsibilities are hands-on and facility-driven, the Maintenance Tech II serves as a vital frontline representative of the organizational mission, delivering dignified housing through reliable service, safe environmental conditions, and a strong commitment to resident satisfaction.
KEY RESPONSIBILITIES
Unit Maintenance and Turns [35%]
REQUIRED SKILLS AND ABILITIES
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATION
PHYSICAL DEMANDS
LOCATION AND TRAVEL
REVIEW CYCLE
This job description is subject to a mandatory review every 24 months. The next scheduled review date is December 2026 to ensure the role continues to align with operational needs.
The Maintenance Tech II is essential to maintaining the physical integrity of the property and ensuring a safe, secure living environment for residents, visitors, and staff. As a highly active technical role, this position focuses on the execution of daily maintenance operations, unit turnovers, and rapid response to property emergencies. While the daily responsibilities are hands-on and facility-driven, the Maintenance Tech II serves as a vital frontline representative of the organizational mission, delivering dignified housing through reliable service, safe environmental conditions, and a strong commitment to resident satisfaction.
KEY RESPONSIBILITIES
Unit Maintenance and Turns [35%]
- Complete all property work orders in a safe and timely manner per company protocols
- Trash-out vacant units within 48 hours to expedite the leasing process
- Ensure units are prepared for occupancy per protocol and maintain make-ready status
- Service appliances, plumbing fixtures, and electrical fixtures within residential units
- Re-key apartments and assist with move-in and move-out inspections
- Conduct daily building walk-downs to monitor the condition of the physical property
- Maintain grounds and the exterior and interior of buildings in a decent, safe, and sanitary manner
- Maintain property curb appeal at all times and assist with custodial work in common areas
- Assist in general grounds work when necessary to support site appearance
- Perform internal and external maintenance duties to guarantee resident comfort and security
- Instill a safety-first attitude with the maintenance team and residents
- Identify and immediately report unsafe conditions such as broken steps, inoperable smoke detectors, or gas leaks
- Follow company guidelines for the proper storage of chemicals and keep Maintenance Data Sheets accessible
- Adhere to all safety guidelines regarding protective equipment and conduct business in accordance with OSHA and ADA laws
- Participate in a standby emergency schedule for evening, weekend, and holiday coverage
- Maintain an inventory of tools, equipment, and supplies, advising leadership of necessary items
- Maintain an accurate daily record via the timekeeping system
- Assist site leadership in interviewing potential maintenance team members
- Attend company meetings when requested and follow directives given by the management team
- Complete all required compliance training in a timely manner.
REQUIRED SKILLS AND ABILITIES
- Working knowledge of residential multi-family maintenance functions
- Knowledge of electrical, plumbing, HVAC, carpentry, and painting trades
- Experience with hand tools and power tools
- Thorough understanding of water and gas cutoffs, fixture cutoffs, and sewer cleanouts
- Excellent customer service skills to interact positively with residents
MINIMUM QUALIFICATIONS
- 3 years of full-time maintenance experience or experience in a related field
- High School Diploma or equivalent required
- Valid driver's license, insurance, and a reliable vehicle
- Working knowledge of HVAC, plumbing, electrical, appliance repair, drywall, painting, and general carpentry
- Strong customer service skills and experience working directly with residents
PREFERRED QUALIFICATION
- 5 years of full-time maintenance experience or experience in a related field
- Trade certification or technical training in HVAC, electrical, plumbing, or a related field
- EPA Section 608 Certification preferred
- Experience with affordable housing, senior housing, or supportive housing communities
- Experience using computerized maintenance management or work order systems
- Ability to participate in an on-call rotation and respond to after-hours maintenance emergencies
PHYSICAL DEMANDS
- Highly active position requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day
- Frequent lifting and/or moving of items weighing up to 50 pounds
- Specific vision abilities required including close, distance, color, and peripheral vision, as well as depth perception and focus adjustment
- Requires the ability to talk and hear while performing job duties
- Occasionally requires handling materials weighing up to 20 pounds
LOCATION AND TRAVEL
- Operating hours are 8:30 AM to 5:00 PM.
- This position is located at Villagebrook Apartments and Autumn Ridge Apartments in Carole Stream, IL and splits time evenly between the two.
- Typically requires on-call availability to handle maintenance and property emergencies according to the scheduling roster
REVIEW CYCLE
This job description is subject to a mandatory review every 24 months. The next scheduled review date is December 2026 to ensure the role continues to align with operational needs.
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