Bilingual Communication Specialist

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Fujitsu Canada is seeking a full-time, permanent Communication Specialist to support enterprise-scale Knowledge Management (KM) modernization projects. This role emphasizes bilingual communication, stakeholder engagement, and change management aligned with KM transformation initiatives.

This job posting is for an existing vacancy within our organization .

Responsibilities

• Develop and execute comprehensive communication strategies aligned with KM and change management goals.
• Translate complex technical and organizational changes into clear, engaging messages for diverse audiences.
• Collaborate with change leads, project managers, and executive sponsors to ensure consistent messaging.
• Create and manage communication materials including newsletters, FAQs, presentations, and intranet content.
• Facilitate stakeholder engagement through targeted campaigns, workshops, and feedback loops.
• Ensure all communications meet Government of Canada accessibility and bilingual standards.
• Support training and onboarding efforts with tailored communication plans.
• Monitor communication effectiveness and adjust strategies based on feedback and analytics.

Mandatory Skills

• Professional proficiency in both English and French (spoken and written).
• Experience developing and executing communication plans tailored to change initiatives.
• Skilled in translating complex technical or organizational changes into clear, engaging messages.
• Experience working with executives, SMEs, and geographically dispersed teams.
• Skilled in crisis communication and inclusive messaging to support diverse teams.
• Experience mobilizing coalitions of leaders and managing resistance through targeted engagement.
• Skilled in audience segmentation, channel strategy, and message alignment.
• Bachelor’s degree in Communications, Public Relations, Journalism, Organizational Development, or related field.
• Direct involvement in KM system transitions, including document migration and stakeholder engagement.
• Proficiency in Teams, SharePoint, and Azure DevOps for managing distributed communications.
• Familiarity with federal organizational structures and accessibility standards.

Nice to Have Skills

• Exposure to AI tools for content management or communication automation (e.g., Microsoft Copilot Studio, Azure AI agents).
• Master’s degree or graduate certificate in Public Administration, Communication, or Project Management.
• Prosci Change Management Certification or equivalent.
• Experience with knowledge management systems, taxonomy development, and document migration.
• Familiarity with hybrid Agile approaches and managing bilingual teams.
• Knowledge of regulatory, compliance, or security requirements in government projects.

General Requirements

• Must reside in the Gatineau area in Quebec.
• Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
• Strong organizational and time management skills.
• Commitment to quality and attention to detail.
• Ability to work independently and collaboratively.
• Willingness to learn new tools and technologies.
• Eligibility for Reliability Security status; minimum five years’ residency in Canada.

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $78,086 to $100,397 CAD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance.

As a technology company, Fujitsu recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, financial savings plans, and other benefits.

Note: While our professional resourcing team is responsible for the interviewing and selection of qualified candidates, Fujitsu may use Artificial Intelligence (AI) tools to support in the screening, shortlisting, or preliminary assessment of applications