What are the responsibilities and job description for the Waitstaff/Hostess position at Fuji buffet in Florence?
Job Summary
Join our dynamic team as a Waitstaff/Hostess, where your vibrant personality and exceptional hospitality skills will create memorable experiences for our guests. In this energetic role, you will be the first point of contact, greeting guests with warmth and professionalism while ensuring smooth seating arrangements and efficient service. Your enthusiasm and attention to detail will help foster a welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your customer service expertise in a lively, fast-paced environment dedicated to hospitality excellence.
Duties
- Greet guests warmly upon arrival, providing friendly and professional guest services
- Manage reservations and seating arrangements efficiently using POS (Point of Sale) systems such as Aloha POS or Micros POS
- Assist with taking food and beverage orders accurately, ensuring clear communication between guests and kitchen staff
- Maintain cleanliness and organization of the host/hostess station and dining area to uphold food safety standards
- Handle guest inquiries via phone with proper phone etiquette, providing information about menu items, specials, or wait times
- Support serving staff by delivering orders promptly and assisting with guest needs throughout their visit
- Ensure guest relations are positive by addressing concerns promptly and courteously, creating an inviting atmosphere for all visitors
Experience
- Prior host/hostess experience in a fast-paced restaurant or food service environment preferred
- Strong customer service background with excellent communication skills and a friendly demeanor
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is highly desirable
- Experience in food safety practices and hospitality standards is a plus
- Ability to organize multiple tasks efficiently while maintaining a positive attitude
- Previous hotel or guest services experience can be beneficial but is not required
- Knowledge of serving techniques, guest relations, and hospitality industry best practices will support success in this role
Join us to deliver exceptional guest experiences through energetic service, organized operations, and genuine hospitality. We’re committed to supporting your growth in the food service industry while creating memorable moments for every guest!
Pay: $18.00 - $26.21 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $26