What are the responsibilities and job description for the Commission Specialist position at FTS, Inc.?
We’re partnering with a well-established insurance and employee benefits organization to identify a detail-oriented Commissions Specialist to support their growing commissions team. This role plays a key part in ensuring accurate commission processing, strong broker support, and clean data across internal systems.
What You’ll Do
- Enter and reconcile group commission data and carrier statements in a CRM system
- Audit data for accuracy and troubleshoot commission discrepancies
- Respond directly to agents, brokers, and internal partners regarding commission inquiries
- Assist with case approvals, commission splits, and e-filing of commission statements
- Identify broker-of-record (BOR) changes and agent assignments on carrier lists
- Distribute carrier renewals and related correspondence
- Maintain broker compliance items including licenses, E&O insurance, and OIG reviews
- Process carrier appointment paperwork and manage portal access
- Support ongoing maintenance and improvements of the CRM system
- Build and maintain strong communication with internal teams and broker partners
What We’re Looking For
- High School Diploma or GED required
- 1–2 years of administrative or commissions experience, preferably in an insurance agency or brokerage environment
- Strong Excel skills and comfort working with detailed data
- Proficiency in Microsoft Office
- Excellent written and verbal communication skills
- Experience working with insurance carriers and products is a plus
Why This Role
- Stable, process-driven role with clear responsibilities
- High visibility and interaction with brokers and internal stakeholders
- Great opportunity for someone who enjoys accuracy, problem-solving, and operational support in the insurance space