What are the responsibilities and job description for the Health Plan Concierge position at FTL Consultants?
Health Plan Concierge
FTL Consultants | Fort Lauderdale, FL | Full-Time | In-Office
FTL Consultants is seeking a customer-focused Health Plan Concierge to help individuals navigate their health insurance options while providing an exceptional client experience. This role is perfect for someone who enjoys helping others and building meaningful relationships.
No experience required — we provide the training and mentorship needed to help you succeed.
Responsibilities
- Assist clients with understanding available health insurance plans
- Answer questions and provide outstanding customer support
- Guide clients throughout the enrollment process
- Build long-term client relationships
- Maintain accurate client information
- Work collaboratively with leadership and team members
What We Offer
- Paid training
- Monthly, quarterly, and annual bonus structure
- Leadership development
- Clear career advancement pathways
- Recognition programs and incentive trips
- Positive, collaborative office culture
Qualifications
- Excellent communication and customer service skills
- Friendly, professional attitude
- Coachable mindset
- Previous customer service experience is helpful but not required
Join a company that believes in developing its people while helping clients make confident health coverage decisions.
Pay: $73,000.00 - $86,000.00 per year
Benefits:
- Health insurance
Work Location: In person
Salary : $73,000 - $86,000