What are the responsibilities and job description for the Experienced Collections Specialist position at FSI PROPANE, INC.?
Salary: competitive We are seeking a highly skilled and motivated Experienced Collections Specialist to join our team. In this role, you will manage a portfolio of accounts, communicate with customers regarding outstanding balances, and work to resolve delinquencies in a professional , solution focused manner. The ideal candidate brings strong negotiation skills, attention to detail and a proven track record of meeting or exceeding collection targets while still keeping a personal level of handling collections with our customers.Responsibilities:Manage outbound and inbound collection calls on past-due accountsDevelop and maintain positive customer relationships while securing paymentsNegotiate payment plans and settlements within company guidelinesDocument all account activity accurately and efficientlyCollaborate with management to resolve billing discrepenciesSubmit all Fuel Assistance requirements and make sure payments are received Requirements:2-5 years years of professional collections experienceStrong communication and negotiation skillsHigh level of organization and accuracy in record keepingAbility to maintain professionalism in challenging situationsFamiliarity with collection laws and regulationsExperience with CRM /Cargas software preferredWhy join us?Competitive paySupportive team environmentBenefits: Health/Dental/Vision/Life-Company supplied/401k - matching/ Sick pay/ Vacation/Personal Day/Holidays
Salary : $19 - $25