What are the responsibilities and job description for the Cashier and Customer Service position at Frosto?
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing exceptional service to our customers while efficiently handling transactions at the cash register. If you have a passion for ice cream and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet customers with a warm and friendly attitude
- Process customer purchases accurately and efficiently using the cash register
- Handle cash, credit, and debit card transactions
- Maintain a clean and organized checkout area
- Perform basic math calculations to ensure accurate pricing and change
- Utilize point-of-sale (POS) systems to process transactions
- Promote and upsell products or services when appropriate
- Answer phone calls and address customer inquiries with professionalism and courtesy
Qualifications:
- Previous experience in retail sales or customer service is preferred
- Strong interpersonal skills with the ability to communicate effectively with customers and team members
- Excellent phone etiquette and active listening skills
- Basic math skills for cash handling and transaction accuracy
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with a focus on providing exceptional customer service
- Reliable and punctual with strong time management skills
We offer competitive pay rates, opportunities for career growth, and a positive work environment. If you are enthusiastic about delivering outstanding customer service, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Pay: $7.25 - $9.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Relocate:
- Crowley, LA 70526: Relocate before starting work (Required)
Work Location: In person
Salary : $7 - $10