What are the responsibilities and job description for the IT Field Service Technician position at Frontline Technology Support, LLC?
Job Title: IT Field Service Technician (Contract)
Location: New Jersey, NJ
Job Type: Contractual (On-the-Road Role)
Pay Rate: $24.50 per hour
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About the Role:
We are seeking a skilled and reliable IT Field Service Technician to join our team on a contractual basis. This is a mobile, on-the-road role where you will travel across New Jersey to support clients with their IT service needs. If you are passionate about problem-solving, customer service, and hands-on technical support, this role is an excellent fit for you.
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Key Responsibilities:
- Provide on-site IT support to clients, including troubleshooting, repair, and installation of hardware and software.
- Diagnose technical issues and implement effective solutions in a timely manner.
- Set up, configure, and maintain computer systems, networks, and peripheral devices.
- Document all service activities, updates, and resolutions.
- Ensure excellent customer satisfaction and maintain professional communication with clients.
- Travel across Philadelphia for service calls (must be comfortable with a mobile/on-the-road role).
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Qualifications:
- Education: Associate degree or higher in Information Technology, Computer Science, or related field (preferred).
- Experience: Minimum 2 years of hands-on experience as an IT Field Service Technician or in a similar technical support role.
- Certifications (any of the following are strongly preferred):
- CompTIA A (required or equivalent experience)
- CompTIA Network
- CompTIA Security
- Cisco Certified Technician (CCT)
- Apple Certified Support Professional (ACSP) (a plus)
- Strong knowledge of hardware, operating systems (Windows/macOS), and networking fundamentals.
- Ability to troubleshoot and resolve technical issues independently.
- Valid driver’s license and reliable transportation.
- Excellent communication and interpersonal skills.
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Contract Details:
- Contractual Position
- Pay: $24.50 per hour
- Location: New Jersey, NJ (on-the-road client service role)
Job Type: Contract
Pay: $24.00 - $24.50 per hour
Work Location: On the road
Salary : $24 - $25