What are the responsibilities and job description for the Part-Time Front Desk Associate position at Frontline Dental Implant Specialists?
Description
🌟 Front Desk Associate – Join Our High-Energy, Patient-Focused Dental Team! 🌟
We’re dedicated to creating an environment that supports your growth, values your voice, and celebrates teamwork. Our practice is seeking an enthusiastic Front Desk Associate who loves connecting with people and building relationships with our patients. If you thrive in a fast-paced setting and enjoy making every patient experience exceptional, we’d love to meet you!
✨ Minimum 1 year of dental experience required.
What You’ll Do
Front Desk & Patient Experience
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Warmly greet and check in patients for their appointments
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Verify patient demographics and maintain accurate records
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Manage incoming calls, emails, and patient inquiries in a professional and friendly manner
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Confirm, schedule, and adjust appointments to ensure smooth daily patient flow
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Collect co-pays, outstanding balances, and ensure proper financial documentation
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Present treatment plan financial options clearly and confidently
Dental Admin Responsibilities
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Verify dental insurance eligibility and benefits prior to appointments
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Update patient charts, import and organize X-rays, and maintain digital records
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Process referrals, send documentation to specialists, and ensure proper follow-through
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Support clinical team with administrative coordination as needed
Success Factors
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Strong interpersonal and communication skills
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Excellent organizational and time-management abilities
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Ability to multitask and remain calm in a busy environment
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Professional, positive, and patient-focused demeanor
Qualifications
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High school diploma or equivalent
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Minimum 1 year dental front desk or assisting experience
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Strong customer service background
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Comfortable with treatment plan presentation and financial discussions
Benefits
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Medical, Dental, and Vision insurance
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Paid Time Off
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401(k) with company match
Salary : $20 - $22