Campus Operations Coordinator

Job Summary

The Campus Operations Coordinator (COC) is responsible for providing support for the students, faculty, staff, and visitors of Frontier Nursing University’s campus. The COC assists the Director of Campus Operations (DCO) in the daily campus operations of Frontier Nursing University and acts as back-up for the DCO. The COC cultivates residential experiences that are welcoming and inclusive of all students, employees, and other visitors, ensuring a high-quality experience for all guests, from arrival to departure. The COC performs duties in accordance with current federal, state, and local standards, guidelines, and regulations governing the facility.

Supervisor Responsibility

None

Duties and Responsibilities:

· Coordinate guest and student registrations, including assignments of accommodations and check-in/out process. .

· Schedule and coordinate airport transportation for faculty, students and guests.

· Responsible for inventory, ordering, storing and distribution of campus materials, including education materials and office supplies.

· Oversees assembly (ex. Frontier Bound Bags) of campus materials

· Assists with the planning, scheduling and coordination of campus events.

· Provides excellent customer service and model professional communications with students, employees, and guests.

· Ensures satisfaction with campus services through collaboration with DCO on the development and implementation of Campus Operations assessment plan.

· Manage Gift Shop operations, including inventory control, merchandise ordering, and operating hours. Liaison between Online Gear Store and Frontier Nursing University

· Assists the DCO with the contract management of any outsourced services and supplies (housekeeping, paper products, linens, door mats, uniforms, coffee/beverage, etc.).

· Participates in regular inspections of campus facilities and equipment, plans for maintenance of equipment and collaborates with Facilities and Security Manager regarding facilities maintenance and upgrades.

· Provide backup support to the Director of Campus Operations to ensure continuity of daily campus operations.

· Provide service to the University through activities such as involvement in FNU shared governance (e.g. committees, workgroups), FNU sponsored activities (e.g. charity drives, community-outreach activities), and/or service to the profession (e.g. presentations, profession organization committee work).

· Adhere to the elements of the Culture of Caring

· Other duties as assigned.

Required Skills and Abilities:

· Excellent customer service skills

· Ability to use Microsoft 365 apps

· Knowledge of retail operations, including inventory management and financial reporting

· Ability to effectively communicate and exchange information with a wide diversity of individuals.

· Strong organizational skills.

· Ability to organize workloads, delegate tasks, and meet deadlines

· Strong interpersonal, communication and leadership skills.

Education and Experience:

· Bachelor's degree (preferred)

· 3-5 years in hospitality and/or event planning preferred.

· Possess a valid driver’s license.

· Ability to obtain and/or maintain a valid Food Handler’s Permit

Physical Requirements

· Must be able to stand/stoop/kneel/ and lift up to 50lb

· Must be able to handle, feel, reach

· Must be able to travel around work area

· Must be able to get low to the ground

· Must be willing to work in inclement weather

· Must be willing to work special events/weekends/holidays on an as needed basis

Reporting Relationship

This position reports directly to the Director of Campus Operations.

Work Location:

Versailles, KY