Employee Relations Business Partner

Front Porch Communities & Services (Walnut Creek Office)

Employee Relations Business Partner

Full Time Salaried: Monday - Friday

Pay Range: $130,000 - $140,000 Annually

Summary

The Employee Relations Business Partner is responsible for conducting a wide variety of routine and complex investigations and providing support to employees, managers and supervisors to resolve employee and management issues and to reduce and mitigate employment liability claims; achieving informal resolution wherever possible. Independently plans and conducts neutral fact-finding investigations into a variety of employment issues, including but not limited to, employee complaints, unlawful workplace activity, bullying or abusive conduct, violations of policies and procedures, whistleblower complaints, grievances, or other employment issues raised.

Essential Functions

The duties listed below are considered essential to the successful performance of this position, as defined by Front Porch. Additional responsibilities may be assigned in the future and may also be considered essential to the role:

• Perform intake interviews and design and develop an investigation plan in accordance with Front Porch policies and procedures for each investigation.
• Facilitate discussions with employees and management to resolve conflicts by identifying issues requiring corrective action (either employee or management related) and providing alternatives for resolution. Apply the appropriate standard to the evidence to make determinations. Interview relevant parties, including the complainant, the respondent, and all witnesses. Review and analyze evidence, documents, and information. Prepare clear, professional, well-reasoned, and comprehensive investigation reports.
• Make referrals (as needed) to the appropriate internal and/or external resources to help diffuse and ultimately solve the issue.
• Represent Front Porch verbally or in writing at internal mediation meetings and prepare written reports and recommendations with the ultimate goal of facilitating an agreement between relevant parties.
• Negotiate and finalize, after approval, plans of correction in accordance with Front Porch policies and procedures.
• Provide guidance and support to Field HR and managers on formal documentation of disciplinary actions up to and including dismissal.
• Effectively manage investigative caseload, meets deadlines, and communicates timelines with appropriate parties, sharing updates on the process along the way.
• Track investigations and identify trends, researching and reporting on root causes with regular updates to senior management.
• Ensure compliance with employment laws and regulations, staying updated with changes and advising HR team members and managers on updates to laws or best practices concerning employee relations.
• Develop and deliver coaching and training to managers and Field HR on employee relations matters, conflict resolution and performance management.
• Coordinate with General Counsel, Compliance, Human Resources, and other departments, as needed.
• Respond to requests for information from outside legal counsel retained by the Office of the General Counsel in preparation of litigation, grievance proceedings, or adjudication.
• Develop and implement employee relations strategies and programs that foster positive relationships and workforce practices in collaboration with Field HR and Operations.
• Moderate travel (approximately 25%-50%) may be required within California for site visits, training, and investigations.
• Perform all other related duties as assigned.
  
  

Education With Equivalent Qualifications

Essential: Bachelor's Degree in Human Resources, Psychology, or related field.

Equivalent Experience Instead Of Education

Associates Degree, plus 2 years of work experience, or 4 years of related work experience.

Experience With Equivalent Qualifications

Specialized Employee Relations experience required.

Previous multi-site experience highly desired.

Compensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate’s knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and criminal background clearance.

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