What are the responsibilities and job description for the Administrative Assistant / Schedule Coordinator position at From The Heart Home Care?
Administrative Assistant / Schedule Coordinator (Charleston, SC)
Pay: $18.50 per hour | Full-Time | In Person
IMPORTANT – READ BEFORE APPLYING
This position requires immediate follow-through.
Applicants who do not complete the required screening questions will NOT be considered.
No exceptions.
Position Overview
We are seeking a reliable, highly organized Administrative Assistant / Schedule Coordinator to support our Charleston office. This role is critical to daily operations and requires ownership of scheduling, communication, and coverage.
This is not a resume-only role. This position requires execution, responsiveness, and accountability.
Key Responsibilities
- Own daily scheduling and coverage for caregivers
- Address last-minute caregiver call-outs with urgency
- Communicate with caregivers, clients, and families
- Perform administrative duties (documentation, data entry, coordination)
- Work 25 hours per week in clients’ homes when coverage is needed
- Maintain accurate records and follow-ups
Work Schedule
- Post-training schedule: Monday–Friday, 8:30 AM–5:00 PM (EST)
- Saturdays only if business needs arise (not routine)
MANDATORY TRAINING (NO EXCEPTIONS)
- Dates: Monday, May 4, 2026 – Friday, May 8, 2026
- Time: 10:00 AM – 4:30 PM (EST)
- Training is virtual but must be completed from the office
- Full availability is required
Non-Negotiables
- Comfortable working up to 25 hours per week in clients’ homes
- Comfortable handling urgent scheduling issues
- Able to follow written instructions and complete tasks without reminders
- Able to communicate clearly and professionally
- Must complete screening questions to be considered
REQUIRED SCREENING QUESTIONS (MUST BE ANSWERED)
Applications without answers to these questions will not be reviewed.
- Describe your experience managing schedules where full coverage was critical.
- Walk us through how you would handle a last-minute caregiver call-out.
- Are you comfortable working up to 25 hours per week in clients’ homes? (Yes/No)
- Describe any experience working directly in clients’ homes.
- How do you manage high call volume while staying organized?
- What systems or tools have you used for scheduling or documentation?
- Are you comfortable with the $18.50/hour pay rate? (Yes/No)
- Can you commit to the mandatory training schedule (5/4 - 5/8/ 2026, 10:00 AM–4:30 PM) with no exceptions? (Yes/No)
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19